Video Interviews — Capture Your Flag

Open-Mindedness

How CEO Finds Executive Mentors Using Business Network - J.T. Allen

In Chapter 14 of 17 in his 2011 Capture Your Flag interview, education entrepreneur J.T. Allen answers "How Are Your Mentor Relationships Changing as Your Business Grows?"  After ten years in business, Allen begins looking outside his business, investors, and advisors for individuals with shared experience and values that can join him on his adventure.  J.T. Allen is the CEO and co-founder of myFootpath, a company that provides higher education online resources and call center services to help high school and adult learners choose academic programs in line with career goals.  Before myFootpath, Allen worked in strategy consulting for Ernst & Young.  He earned his BBA and graduated cum laude from the University of Michigan Ross School of Business.

How Immigrant Learns to Assimilate into Foreign Culture - Anatole Faykin

In Chapter 1 of 18 in his 2011 Capture Your Flag interview, Internet entrepreneur Anatole Faykin answers "What Has Your Own Immigrant Experience Taught You About How to Assimilate into a Foreign Culture?"  Emigrating from Russia to the United States at 13-years old, Faykin learns to listen to learn the language and how others spoke.  He also learns that surviving the American high school experience is far more challenging than moving into foreign cultures.  As a result, it makes sense since high school Faykin has lived all over the world.  Faykin is the founder of Tuanpin, a Shanghai-based daily deals site he grew to 25 employees and sold in the fall of 2011.  Previously, he worked for British Telecom in London, Intel in Shanghai, American Express in New York, and Oracle in San Francisco as well as several startup ventures.  He holds an MBA from the NYU Stern School of Business and a BS in computer science and biology from the California Institute of Technology.

Author Nina Godiwalla on How to Pitch a Book More Effectively

In Chapter 5 of 22 in her 2011 Capture Your Flag interview, author Nina Godiwalla answers "What is Your Advice to More Effectively Pitch a Book?"  She notes how pitching is but one element and that aspiring authors must embrace the process.  The process includes advice and feedback and learning how to filter this by staying open-minded, especially when statements repeatedly come up.  Godiwalla is the author of "Suits: A Woman on Wall Street". She is also a public speaker on workplace diversity and founder and CEO of Mindworks, where she teaches mind-based stress reduction techniques to help organizations improve employee wellbeing.  Godiwalla holds an MBA from the Wharton School of Business, an MA in Creative Writing from Dartmouth University and her BBA from the University of Texas at Austin. 

Transcript:

Erik Michielsen:  What’s your advice to aspiring authors in how to more effectively pitch a book?

Nina Godiwalla:  Pitching is just the beginning of it.  You have to love, love, love your topic, really enjoy it, because the process is quite extraordinary.  It’s so long and you have to live behind it.  One of the things I see with some authors is they’re very stuck on, ‘this is exactly what I want to do and I’m not going to budge at all’ and I found when I was pitching my book initially I started – I pitched it as fiction because I didn’t want to deal with the whole non-fiction aspect of it.  There are real people in there, my family was in there.  People I worked with that I still talk to, they were in there.  I didn’t want to deal with the whole ramifications of it but I was very open-minded about the process and when I pitched it, a lot of people would come back to me and say, “You know this doesn’t look like fiction to me, it reads like a memoir.  It reads like its non-fiction.”  And it was.

And I, you know, the first few people that said it, I was like whatever you know it’s – I'm not going to put it out as non-fiction so and I kind of ignored the advice that I was getting and my advice to people is you’re going to get an incredible amount of advice when you’re pitching and you don’t need to listen to all of it but certain things I heard probably about 20 times, you know, I heard it a lot.

And in the end I had to sit with myself and decide, is what they’re saying true or not true and the reality is, is yes, the whole book that I’ve written reads like a memoir.  It reads like a memoir because it is a non-fiction book and I think for people being a little bit more open to taking some feedback from people actually can make you more successful.  There are certain changes I made along the road to make the book a little bit more marketable but they were not things that I couldn’t – that were killing me.  They were things I felt comfortable with.

How Embracing Diversity Facilitates Leadership Development - Nina Godiwalla

In Chapter 17 of 22 in her 2011 Capture Your Flag interview, author Nina Godiwalla answers "What Role Does Diversity Play in Shaping Your Own Leadership Style?"  Godiwalla shares stories about how learning to appreciate different perspectives and skill sets when hiring benefits her development.  Over time, she applies this approach in many parts of her life, including in an entrepreneurial venture.  Godiwalla is the author of "Suits: A Woman on Wall Street". She is also a public speaker on workplace diversity and founder and CEO of Mindworks, where she teaches mind-based stress reduction techniques to help organizations improve employee wellbeing.  Godiwalla holds an MBA from the Wharton School of Business, an MA in Creative Writing from Dartmouth University and her BBA from the University of Texas at Austin. 

Transcript:

Erik Michielsen:  What role does diversity play in shaping your own leadership style?

Nina Godiwalla:  So one of the things I remember when I use to hire, I used to look for people that were like me, that I could connect to and it’s a natural thing that we do.  We talk to people and when they are very similar to us like, “Oh, I like you.”  You know you think along the way I think and I remember I had a manager who said to me – I said you know I love this person, we got along, we had a great conversation and she said to me, “But does she really compliment you?”  And I hadn’t thought about that.  I hadn’t – it was like “Does that person need to compliment me?  I just like them, I mean does it matter?”  She seems like she can do the job and she seems like she’s like me and I think it’s a tendency we have is we hang around people that are similar to us.  We like people that are – we have commonalities with and I think you have to step back a little bit when you’re trying to surround yourself with people. 

It is surrounding yourself with people that have kind of the values and beliefs that you have to some extent but it’s also understanding that you’re going to learn a lot from people that have different perspectives.  So for me, I have to stand back a little bit and think of, I mean it’s not diversity in terms of skin color or just gender; the diversity of mindset too is critical.  So I feel like I’ve as I’m working through and doing a lot of the entrepreneurial work that I’m doing, I need to step back and find people that are a little bit different. 

One example is I have MindWorks which is my stress management business and I – I'm actually now partnering with people and I was a little mixed at first because I’m used to doing it where I go in and I can do whatever I want.  I can go in and teach any sort of course with my own – only what I think and what I loved is I started partnering with people that have kind of different, they go about it different ways and they do it different ways and initially I thought, “Wait, I don’t know if I want to do that because they’re going to do something different.”  And what if that’s not something I agree with and the reality is, is I needed to step back from that and say, “That’s even better.” That’s going to be great that they’re going to be able to bring in a different perspective and some people are going to be able to relate a little bit better to what they’re saying and some people might relate to what I’m saying and then the reality is I’m going to learn something along the way in that process.  So it’s always thinking about the, you know, we can always learn something new from somebody.

How to Improve a Band Audition - Conrad Doucette

In Chapter 14 of 21 in his 2011 Capture Your Flag interview with host Erik Michielsen, musician and Takka Takka drummer Conrad Doucette answers "How Has Auditioning New Band Members Taught You to Be a More Effective Interviewer?"  Doucette learns to lower prejudices and stay open-minded through the process.  The process must meet two needs - finding someone that individually and also collectively fits into the band chemistry.  He notes how establishing a sense of trust helps facilitate the auditioning and interviewing process.  Doucette is the drummer for the Brooklyn-based band Takka Takka.  He also performs with The National, Okkervil River, and Alina Simone.  When not performing, Doucette works as a copywriter, blogger, and digital media producer.  He has worked at Blender, Fuse TV, and Heavy.com.  Doucette earned his BA in History from the University of Michigan. 

How Teenager Learns Work Ethic From Parents and Music Job - Lauren Serota

In Chapter 3 of 18 in her 2011 Capture Your Flag interview with host Erik Michielsen, interaction designer and researcher Lauren Serota shares how her parents and music industry teenage jobs shaped her work ethic. Her parents teach Serota the value of hard work and balance. Her music public relations jobs teach her the importance of not only building relationships but also to meet someone with an open mind. Serota is an interaction designer at frog design - http://frogdesign.com - and a professor at the Austin Center for Design - http://ac4d.com . She earned her bachelors degree in industrial design from the Savannah College of Art and Design (SCAD).

How International Upbringing Benefits Child Development - Bijoy Goswami

In Chapter 3 of 15 in his 2011 Capture Your Flag interview with host Erik Michielsen, leadership philosopher Bijoy Goswami shares his personal experience in answering what are the benefits of an international upbringing. At its core, it teaches both the diversity of experience and the commonality of experience. Born in Bangalore, India and raised in Hong Kong, he learns to see people as individuals and not as races or nationalities. He also learns to appreciate where he lives, for example the United States, by gaining perspective living abroad. Goswami lives in Austin, TX, where he develops models, including MRE, youPlusU, and Bootstrap, to help others live more meaningfully. He teaches his models through community activism, lectures, writing, and online communication. Previously, he co-founded Aviri Software after working at Trilogy Software. Goswami graduated from Stanford University, where he studied Computer Science, Economics, and History.

Fabian Pfortmüller on How to Rethink Career and Find Fulfilling Work

In Chapter 6 of 19 in his 2011 Capture Your Flag interview, community builder and entrepreneur Fabian Pfortmüller shares why he challenges traditional career planning thinking.  He feels careers are built upon societal norms and ways of thinking.  He offers instead non-linear options built on modular experiences and a stronger embrace of uncertainty and the unknown.  Pfortmüller finds this approach more fulfilling and in line with his passions and interests.  Pfortmüller is co-founder of Sandbox Network (www.sandbox-network.com).  He also co-founded an innovation think tank, Incubaker (www.incubaker.com), and is part of the group's first spin-off, Holstee (www.holstee.com), an apparel brand for people who would like to wear their passion.  Pfortmüller graduated from Columbia University and its School of General Studies. 

Transcript:

Erik Michielsen: Why do you encourage others to investigate nontraditional careers?

Fabian Pfortmüller: I really believe in nontraditional careers because I don’t believe in careers. And already saying ‘Do a nontraditional career’ means do not the thing that you should be doing or the normal thing and I believe that’s totally wrong. You know the career that is laid out for you and has the several modules where you start at school and you go to university and you have a job and you have a better job and you go from there… I’m not sure if that’s what life’s about.

I encourage myself to really think hard, is that something that I actually want because career the way we know it and I think that’s very prominent here in the US is not defined by yourself, it’s defined by society. And I’m not sure if I want to have my life for the next thirty, forty years laid out by society values, I’d rather have them laid out by my own values. And I can see – I can give you an example that I believe being at Columbia I’m surrounded by lots of really smart kids who – they have the talents the skills to do anything in the world.

So, my question is why should they do exactly that, why should they go and go into classical ibanking, and consulting careers and legal and medical if they have the skills for everything? And I believe it has a lot to do with stability. Career has to do with stability, it’s kind of a widely accepted way of leading your life and I just, I’m willing to take the instability of not knowing exactly what’s coming next and looking at it in modular ways of ‘Well you do first this and then maybe this and then this and then maybe something else afterwards’ and it might not be linear of just going up, it might be up and down and sideways and so on, I think that’s more fulfilling for me personally.

How Family Art Projects Influence Non-Traditional Career - Michael Margolis

In Chapter 5 of 13 in his 2011 Capture Your Flag interview with Erik Michielsen, storyteller and entrepreneur Michael Margolis shares how doing childhood art projects with his parents affected his career choices. The experiences provide Margolis the freedom to pursue unpopular and non-traditional careers. While his parents do not always understand Margolis' ways, they respect his energy and give him the support that helps him develop professionally. Margolis is the founder and president of Get Storied (http://www.getstoried.com), an education and publishing platform dedicated to teaching the world how to think in narrative. As a consultant, educator and writer he uses storytelling to create more effective branding, innovation and culture change. Margolis earned a B.A. in Cultural Anthropology from Tufts University.

How Charter School Job Interview Process Improves Recruiting - Andrew Epstein

In Chapter 3 of 19 in his 2011 Capture Your Flag interview with host Erik Michielsen, charter school executive Andrew Epstein shares what the Democracy Prep Charter School job interview process has taught him about more effective recruiting. Epstein notes that teachers are traditionally given demo lessons as part of the interview. This is typical across the industry. Democracy Prep also requires a demo lesson for non-instructional positions. This helps the school sort out skills qualification and ability to get things done. Additionally the school focuses not on industry experience but on professionalism and an ability to get things done. Epstein is currently Senior Director for Finance at Democracy Prep Public Schools in New York City. Previously, he was a finance executive at Universal Music Group's Island Def Jam Records and, previous to that, a schoolteacher in the Teach for America Corps program. He holds a BA from the University of Michigan and an MBA from Columbia Business School.

How to Be Resourceful Using a Can-Do Attitude at Work - Mark Graham

In Chapter 4 of 19 in his 2011 Capture Your Flag interview with host Erik Michielsen, Michigan-born pop culture writer and editor Mark Graham shares how he developed a "can-do" attitude growing up in Detroit. Graham embraces this open-minded and positive approach to volunteer time and opportunity when he sees a way he can help. Graham is currently a senior editor at MTV Networks. Previously he worked in editing and writing roles at New York Magazine and Gawker Media. He graduated from the University of Michigan with a B.A. in English.

Simon Sinek on Why Small Business Owners Should Study the Arts

In Chapter 14 of 20 in his 2011 Capture Your Flag interview with host Erik Michielsen, author and leadership expert Simon Sinek shares why small business owners benefit by studying the arts. He finds learning different problem-solving approaches outside one's core discipline opens the mind, in particular the subconscious mind, to consider new ways of approaching a situation. Sinek offers artistic expression around line, color, form, posture, and other ways of expression beyond language that can benefit a small business owner. Simon Sinek is a trained ethnographer who applies his curiosity around why people do what they do to teach leaders and companies how to inspire people. He is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action". Sinek holds a BA degree in cultural anthropology from Brandeis University.

Transcript

Erik Michielsen: Why should small business owners get involved in the arts?

Simon Sinek: I think that more businessmen should learn about the arts. I think a small business, especially, should study the arts. I remember a long time ago when I had a job, I had a small team, and I called a group meeting and they didn’t know what it was for. And they all showed up with their pencils and their notebooks and I said, “Okay, we’re going to a little offsite” and I took them to a gallery.

And the reason I think the arts are valuable, is, again it’s the way the brain works, you know? Have you ever noticed that you have all your good ideas, not when you’re sitting in a brainstorming session? Because your rational brain can only access about two feet of information around you. Where your subconscious brain can access the equivalent of ninety – something like, what is it? – 11 acres of information around you. In other words, every lesson or every experience you’ve had gets put in there. And it controls behavior and decision-making, just not language. And so that’s why we say, “this is a gut decision, it just feels right.”

Or it’s also the reason these decisions happen in bed, in the shower, when you go for a run, but not in the brainstorming session. The problems have been posed, the questions have been posed, but then your brain continues to think about them, it continues to try and solve them – accessing all this other information, just not rationally, and so [Snaps Fingers] these ideas seem to show up from nowhere. It’s like, do you ever leave the house, and you feel like you’ve forgotten something? And you’re like “what did I forget? What did I forget?” It’s not rational it’s that subconscious, and you leave the house and you’re like [snaps] my sunglasses. And it’s never wrong! When you get the feeling that you’ve forgotten something, it’s never – in other words, your subconscious knows.

And so the more you can do to fill that subconscious with information that has nothing to do with anything, apparently, the more I think it benefits you in the times when you need to actually apply that information. And I think the greatest opportunity for that is in the arts, because you’re not thinking about it, you’re not like “well I’ll read this book and it’s somewhat related to my work.”

No, go read things that have nothing to do with your work. Go watch performances, go see artists, go see the way other people solve problems in a way that have nothing to do with you. And you will not see the connection, and there is none. Or is there? There are things that you can learn outside of your own discipline that will significantly contribute to the problems you’re solving at work. You only know what you know, you don’t know what you don’t know, but more importantly, the arts seek to understand our world in a way that the rest of us don’t, you know, it accesses a language that the rest of us don’t use. You and I are communicating with English, right? This is the language we’re using. You talk to a painter or dancer, you know? They may lack the facility that you and I have right now. In other words, they’re uncomfortable speaking. But a great painter has the ability to express themselves in color, and in line or in form, that we can learn a lot about them through this new language. Or a dancer has the ability to you know, to present themselves and use their body as this, as language to share what they feel, right? And some of us have the ability to do it in language, but some of us don’t.

And I think to engage with the arts, to understand a new way of expression or understanding the world significantly enhances your ability to solve problems back at work. I’m a firm believer that all small business, you know, all the owners – if not everybody – should go take classes. Go take a glass blowing class, go take a ceramics class, go take a ballet class, go take a piano lesson, go take a painting class, it doesn’t matter. Drawing … whatever tickles your fancy. Because you will learn things in those classes that will significantly contribute to your understanding of how you present to the world. I took a ballet class with a couple of friends of mine, and I learned about presence and posture, and I can tell you, as a speaker, guess where I found that? Not from a speakers’ bureau, you know?

 

Simon Sinek on Why Greatness Starts and Ends With Passion

In Chapter 13 of 20 in his 2011 Capture Your Flag interview with host Erik Michielsen, author and leadership expert Simon Sinek shares what performing artists have taught him about preparation, process, and passion. Sinek finds passion matters on the bookends. It starts things. It is the process, or preparation, where people differentiate, develop, and ascend as individuals and as work - or art - creators. This process is where individuals accept and embrace technical capacity and open themselves to failure and the willingness to learn from and iterate upon it. Simon Sinek is a trained ethnographer who applies his curiosity around why people do what they do to teach leaders and companies how to inspire people. He is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action". Sinek holds a BA degree in cultural anthropology from Brandeis University.

Transcript

Erik Michielsen: What has your passion for the performing arts taught you about the power of preparation?

Simon Sinek: There is something magical about somebody, an artist, who is willing to put himself out there, to share with am audience, to share with the world, something that they have created. And there is the very high possibility of failure, that it won’t be good. And if any component doesn’t work it can affect the thing as a whole. Um, preparation is interesting. I’m a great believer in process, to a degree. 

Which is – you have to be good at what you’re doing, and you have to understand your own discipline and have a technical grounding, but that’s not where it ends. I think where passion matters is on the bookends. You know, people start things because they’re passionate, you know? “I was passionate about this so I decided to start my own business,” or, “I was passionate about this so I started to take classes.” Passion’s what gets things started. 

And then it’s that process, it’s that preparation that you become understanding of, where it becomes intellectualized, that thing that you like, and that’s where I think most people fall down. “Oh my goodness there’s a lot of work here,” you know? So that usually ends that “passion” pretty quickly, or they get stuck in there, where it becomes only learning and only thinking. And really, there’s a point at which you have to say, “okay, you know what? I know how to do this; I’m good at this. I have to trust that I’m good at this, I have to trust the training and now I’m gonna go back to that passion again.” 

And those are the few who are able to truly catapult themselves, or their work, to this new level where we say it’s great, not just good. Because they’ve allowed themselves to now accept the technical capacity and leave themselves open to the potential for making mistakes again. Children have passion and they’re beautiful to watch, and they make a total mess. And these few here, they kind of have a childish way about them, they kind of act like children in some way, where it’s a little bit reckless abandon but for the fact that they have training and grounding and preparation. And I think those – that’s a beautiful thing to pursue. It’s a hard thing to do, because now that you’re technically based and you have an understanding, are you willing to fail? Yes here, because you don’t know anything [taps table] and yes here if you can be great.

Simon Sinek on What Makes the United States Air Force So Innovative

In Chapter 9 of 20 in his 2011 Capture Your Flag interview with host Erik Michielsen, author and leadership expert Simon Sinek shares what he has learned about open-mindedness and innovation by working with the United States Air Force (USAF). Sinek finds the USAF has created a culture of innovation by encouraging its people to be open-minded thinkers constantly seeking to improve how things work. This openness allows the Air Force to look at different perspectives, including outsider opinions from individuals such as Sinek. Simon Sinek is a trained ethnographer who applies his curiosity around why people do what they do to teach leaders and companies how to inspire people. He is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action". Sinek holds a BA degree in cultural anthropology from Brandeis University.

Transcript

Erik Michielsen: What has working with the Air Force taught you about open-mindedness?

Simon Sinek: They are perhaps the most innovative organization on the planet. If you think about most big corporations – corporations who have significantly contributed to the innovations in our society – most of that have actually contributed one, at best two, things.  Microsoft: Windows, that changed the world. The other stuff? Good stuff … World changing? Wouldn’t go that far. You know? One. One. Apple: Maybe two things in there, you know? The graphic user interface, they didn’t really invent it but they perfected it, you know? So most corporations who develop something big do one thing. Now let’s look at the Air Force. The reason that we have commercial flight came out of military, you know? I mean the mil - the Air Force, or the Army air corps really propelled that industry. Anti-lock breaks, GPS, you know, all of this stuff … Satellite communications … Cell phones, hello?

And all of this stuff came out of the Air Force. And one of the reasons they are so innovative is that they have open minds. They’re constantly looking for better ways to do things, you know? Where they say that every Marine is a rifleman, absolutely every airman is an innovator. That’s just the way they’re wired. And because of that, they are so curious, and so interested in what outsiders have to say. The other armed forces – and most corporations, let’s be honest – they’re much harder to get in, you know? They like to protect themselves, and it’s hard to get in the door. The Air Force, they’re constantly looking, they’re constantly open, they’re constantly curious. It’s not an accident that they found me, because here I am a guy with unusual perspective and they were interested in it. If you want to find new and better ways of doing things, you have to look to other people, ask other people and just get outside opinions. It just goes with the territory.

 

Why Courage Matters in Corporate Market Entry Strategy - Alan McNab

In Chapter 13 of 17 in his 2010 Capture Your Flag interview with host Erik Michielsen, customer advocacy marketing executive Alan McNab what attributes help large companies launch new market strategies. McNab cites courage - a willingness to take risk - and building an underlying culture to motivate behavior. McNab cites Absolut Vodka as a standout risk taker whose market entry campaign went against the grain. He notes Cisco, where he worked early in his career, as a standout company that instills courageous culture in its merger and acquisition minded corporate growth mission. McNab holds a BSEE in Electrical Engineering from Santa Clara University and an MBA from Trinity College in Dublin, Ireland. He has worked in various technology marketing roles at Hewlett-Packard, Cisco, Motorola, and is now Vice President, Customer Advocacy at NCR based in Dublin.

How to Make Your Aspiration Actionable - Garren Katz

In Chapter 1 of 13 in his 2010 Capture Your Flag interview with host Erik Michielsen, executive and private life coach Garren Katz shares his approach to realizing his aspiration to live the best life possible. Katz prioritizes intuition and curiosity over intellectual thought to gather feedback on his actions. The attentiveness help guide his actions. Garren is a graduate of Western Michigan University - http://www.wmich.edu/ - and coaches clients on areas such as entrepreneurship, relationships, and personal finances. Learn more about Garren at http://about.me/garrenkatz .

How to Smash Organization Silos and Empower Employees - Phil McKenzie

In Chapter 8 of 12 in his 2010 Capture Your Flag interview with host Erik Michielsen, media and publishing entrepreneur Phil McKenzie shares his views on why now is the time to smash silos of traditional organizational structure models. McKenzie feels overly narrow focus limits individual and organizational potential. He agrees checks and balances, specifically in role definition, are necessary to prevent chaos while encouraging empowerment through functional flexibility.  Phil McKenzie graduated from Howard University and earned an MBA from the Duke University Fuqua School of Business.  Before starting FREE DMC and the Influencer Conference, McKenzie worked for eight years in sales and trading at Goldman Sachs.

Why Adolescence is a State of Mind and Not a Stage in Life - Maurizio de Franciscis

In Chapter 6 of 19 in his 2010 Capture Your Flag interview with host Erik Michielsen, education entrepreneur and Global Campus (www.globalcampus.com) founder Maurizio de Franciscis shares how his personal goals changed between entering the INSEAD MBA program and graduating. The environment encourages him to try new things, including classes in organizational behavior and clinical psychology. These efforts promote an openness to experience de Franciscis equates to adolescence. This open-mindedness, or fearlessness, provides de Franciscis and his peers opportunity take chances on careers, such as starting an ice cream shop, never previously imagined. Before earning his INSEAD MBA, de Franciscis graduated from Universita degli Studi di Roma - La Sapienza.