Mike Germano: What MBA Programs Don't Teach About Selling a Business

In Chapter 8 of 23 in his 2014 Capture Your Flag interview, VICE Media Chief Digital Officer Mike Germano answers "What Did You Find Most Educational About Going Through the Process of Selling Your Company?" Germano shares what he learned selling his business Carrot Creative to VICE Media. He notes how it is something you are not likely to learn in business school. He finds the process is about self-realization and embracing challenge of taking a mission to another level, in this case a global-level with a billion-dollar digital media company.

Mike Germano is Chief Digital Officer at VICE Media, a global youth media company based in Brooklyn, New York. Germano joined VICE Media via its 2013 acquisition of Carrot Creative, a social media agency he co-founded and led as CEO. 

Mike Germano: Building a Business Based on Trust

In Chapter 16 of 23 in his 2014 Capture Your Flag interview, VICE Media Chief Digital Officer Mike Germano answers "How Do You Establish Trust When Building Relationships?" Germano shares how he has built his business and his future based on trust. He finds he can identify whether or not someone is trustworthy in a short conversation. He looks for life examples and an overall sense of energy indicators in those three minutes. He also reminds himself that trust is mutual and that trusting someone else requires earning their trust as well.

Mike Germano is Chief Digital Officer at VICE Media, a global youth media company based in Brooklyn, New York. Germano joined VICE Media via its 2013 acquisition of Carrot Creative, a social media agency he co-founded and led as CEO. 

Jullien Gordon: How to Establish Trust When Building Relationships

In Chapter 11 of 19 in his 2014 Capture Your Flag interview, business coach and public speaker Jullien Gordon answers "How Do You Establish Trust When Building Relationships?" Gordon shares how he establishes trust by seeking to get it first in all relationships. By giving freely without expectation, Gordon is able to make an initial contribution in a relationship and do so in a way that is as convenient as possible.

Jullien Gordon is a business coach and consultant to organizations, individuals and teams who want to increase performance, motivation, engagement and retention. Gordon is also a public speaker on career planning for colleges, conferences, and corporations. He earned a BA from UCLA and MBA and M. Ed degrees from Stanford University. 

Bijoy Goswami on How to Measure the Quality of Personal Relationships

In Chapter 2 of 17 in his 2014 Capture Your Flag interview, community leader Bijoy Goswami answers "How Do You Measure the Quality of Relationships in Your Life?" Goswami shares how he measures relationship quality by his ability to stay in a conversation over time and through change. He finds relationship growth is about uncovering one another's mysteries through trust and exploration. The result is a mutual deepening of understanding one another as well as oneself.

Bijoy Goswami is a writer, teacher, and community leader based in Austin, Texas. He develops learning models to help individuals, organizations and communities live more meaningfully. Previously, he co-founded Aviri Software after working at Trilogy Software. Goswami graduated from Stanford University. 

Courtney Spence on How to Value a Relationship

In Chapter 19 of 20 in her 2014 Capture Your Flag interview, nonprofit CEO Courtney Spence answers "How Do You Measure the Quality of Relationships in Your Life?" Spence shares how she measures the quality of relationship in her life by the trust and loyalty she sees in others. She finds trust is about not breaking your word or commitment. As far as loyalty goes, she finds it comes down to what Coach Royal said, "Dance with the one that brung you."

Courtney Spence is founder and CEO of Students of the World, a nonprofit empowering a diverse network of student and emerging filmmakers to apply storytelling skills in purposeful work. She is also the Founder and CEO of CSpence group, a creative agency building millennial-focused content and programs for brands. Spence earned a BA from Duke University. 

Courtney Spence on Identifying Sources of Strength and Struggle

In Chapter 20 of 20 in her 2014 Capture Your Flag interview, nonprofit CEO Courtney Spence answers "What Are the Sources of Strength and Struggle in Your Life?" Spence shares how family, including close friends, is a source of strength, especially during hard times. She struggles with the reality that business partners will not always have shared values and belief systems. While this does not deter her from seeing the best in others, she does learn that good people can make mistakes and do things that are not good.

Courtney Spence is founder and CEO of Students of the World, a nonprofit empowering a diverse network of student and emerging filmmakers to apply storytelling skills in purposeful work. She is also the Founder and CEO of CSpence group, a creative agency building millennial-focused content and programs for brands. Spence earned a BA from Duke University. 

Randall Metting on the Two Pillars of Building Trusting Relationships

In Chapter 4 of 16 in his 2014 Capture Your Flag interview, Randall Metting answers "How Do You Establish Trust When Building Relationships?" Metting shares how honest and open communication are the two pillars he uses to build trusting relationships. He finds the openness and honesty set clear expectations in the relationship so both sides understand what needs to get done.

Randall Metting is a brand development and marketing manager at Dulce Vida Spirits in Austin, Texas. Over 17 years, he has built brands in spirits, luxury real estate and lifestyle, music, and sports industries. He has been a radio personality at KGSR Radio and a marketer at a hyperlocal startup acquired by NBC Universal. Metting earned a BA in Advertising from the University of Florida and started his career at The Coca-Cola Company. 

Hattie Elliot on How Optimism Builds Relationship Trust

In Chapter 3 of 15 in her 2014 Capture Your Flag interview, entrepreneur Hattie Elliot answers "How Do You Establish Trust When Building Relationships?" Elliot shares her optimistic philosophy on believing others are good people and trustworthy until they prove you wrong. She finds that while the approach may not always work, the optimism she brings into relationships has helped her build a business around relationships and develop trusting friendships she builds over time.

Hattie Grace Elliot is the founder and CEO of The Grace List, a social networking company that creates destination events and experiences to forge lasting personal and professional connections across its young professional members. Elliot graduated from the University of Cape Town in South Africa, where she studied economics, philosophy, and politics.

Matt Ruby on How to Build Workplace Relationship Trust

In Chapter 2 of 19 in his 2014 Capture Your Flag interview, standup comedian and Vooza founder Matt Ruby answers "How Do You Establish Trust When Building Relationships?" Ruby finds building trust in the workplace comes down to communicating honestly and openly with others, from editors to clients, in a way he also would like to be treated. For him that means getting and giving constructive feedback that comes across not as criticism but as a sincere way to help others improve their work.

Matt Ruby is a standup comedian based in New York City. He also founded Vooza, on online comic strip web series that makes fun of tech startup culture. As an actor, director, writer and producer, Ruby leads the creative direction for the team. Before his comedy career, Matt was employee #1 at 37Signals. He graduated from Northwestern University. 

Anatole Faykin on the Benefit of Listening More and Talking Less

In Chapter 3 of 16 in his 2014 Capture Your Flag interview, Internet entrepreneur Anatole Faykin answers "How Do You Establish Trust When Building New Relationships?" Faykin shares how by listening more and talking less, he is able to pay better attention to others and demonstrate respect for what they have to say. Doing so helps him connect with others and build trust. 

Anatole Faykin is an Internet entrepreneur and digital marketer exploring new career options. A passionate world traveler and problem solver, Faykin plans to return to graduate school to earn a biosciences masters degree. Previously, Faykin has started multiple companies, including Tuanpin, a Shanghai startup he sold in 2011. He holds an MBA from NYU and a BS in computer science and biology from the California Institute of Technology.

Michael Olsen on the Hard Part of Building Relationship Trust

In Chapter 15 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "How Do You Establish Trust When Building Relationships?" Olsen shares how he struggles with assuming trust in a relationship and being trusting before a relationship has had time to develop. He looks for ways to build trust from the inception of a relationship to complement the trust that comes with doing what you say you are going to do.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies. 

How to Build Trust by Being Real

In Chapter 14 of 17 in her 2014 Capture Your Flag interview, author and small business owner Rachel Lehmann-Haupt answers "How Do You Establish Trust When Building Relationships?" Lehmann-Haupt finds you build trust by being real. By being transparent with her clients, she is able to then progressively build trust through a discovery process she learned doing interviews as a journalist. The process creates security in the relationship and the resulting safe environment creates trusting bonds between Lehmann-Haupt and her clients.

Rachel Lehmann-Haupt is a writer, editor and multimedia content strategist. She is the owner of StoryMade, a storytelling studio that creates new media content solutions for businesses. Previously, she was a founding editor and multimedia producer at TED Books, designing TED Talk content for tablet computers. She is the author of "In Her Own Sweet Time", published in 2009. Lehmann-Haupt earned a BA from Kenyon College and a Masters in Journalism from UC-Berkeley. 

3 Ways to Build Management Consulting Project Manager Skills

In Chapter 11 of 23 in his 2014 Capture Your Flag interview, business strategist Bryan Law answers "What Core Skills Did You Learn Working on Management Consulting Projects?" Growing into a project manager role working in management consulting, Law finds three areas on which to focus. First, he learns what to prioritize in order to run a client project efficiently. Second, Law makes sure to build a strong relationship with the client that goes beyond the project. Third, he builds a team dynamic around inclusion and trust to do his best to make the project work as rewarding for team member professional development as possible.

Bryan Law is a Principal in the Global Business Strategy Group at Google and a board member at Angola University. Previously, he was a manager at Monitor, management consulting firm. He has worked in consulting roles at Watson Wyatt and Mercer. He earned an MBA from the Northwestern University Kellogg School of Business and a BA from Georgetown University.

Bryan Law on Building Team Trust Working in Consulting

In Chapter 15 of 23 in his 2014 Capture Your Flag interview, business strategist Bryan Law answers "How Do You Establish Trust When Building Relationships?" Working abroad in Dubai, Law learns the importance of spending time getting to know your clients and your project team personally and professionally before conducting business. He finds it helps to sit down with new team member and share backgrounds and goals. The time spent creates a personal connection that adds to the professional relationship. Law finds spending time taking an interest in his project team members and clients ultimately helps him to better help them develop and achieve work goal success.

Bryan Law is a Principal in the Global Business Strategy Group at Google and a board member at Angola University. Previously, he was a manager at Monitor, management consulting firm. He has worked in consulting roles at Watson Wyatt and Mercer. He earned an MBA from the Northwestern University Kellogg School of Business and a BA from Georgetown University. 

Ramsey Pryor on Building Trust by Having the Courage to Be Yourself

In Chapter 10 of 16 in his 2014 Capture Your Flag interview, product management executive Ramsey Pryor answers "How Do You Establish Trust When Building Relationships?" Pryor finds to establish trust is to expose yourself as a human. By having the courage to be yourself you build a connection with the person you are meeting first. Pryor finds this especially helpful doing business in Asia when building relationships.

Ramsey Pryor is a product management executive at IBM focused on cloud-based collaboration and security software products. Previously he was VP Product Marketing at Outblaze, acquired by IBM. Pryor earned an MBA from IESE Business School in Barcelona, Spain and a BA in Economics and Spanish from Northwestern University.  

Two Steps You Need to Build Relationship Trust

In Chapter 14 of 22 in his 2014 Capture Your Flag interview, education technology entrepreneur Adam Geller answers "How Do You Establish Trust When Building Relationships?" Geller finds trust building is a two-step process. First, he assesses someone's trustworthiness from a capabilities standpoint of what they have compared to what the relationship requires. Second, he performs diligence on an individual to gather data and make a more informed decision on whether or not to trust them. He shares his experiences building trust with students as an 8th and 9th grade science teacher.

Adam Geller is founder and CEO of Edthena, a video platform enabling online teacher coaching, peer review, and group learning. He is a recent Education Ventures fellow at the Kauffman Foundation and the founder of Teach For Us, a network connecting Teach for America corps members and alumni. He earned a BA from the University of North Carolina at Chapel Hill and a MA from the University of Missouri-Saint Louis.

Geoff Hamm on Building Business Relationship Trust

In Chapter 4 of 20 in his 2014 Capture Your Flag interview, mobile business executive Geoff Hamm answers "How Do You Establish Trust When Building Relationships?" For Hamm, it starts with finding mutual connections to establish credibility and transparency. To build trusted business relationships over time, Hamm relies on consistency, accountability, and honesty, especially when a situation does not go as planned.

Geoff Hamm is a business development executive and VP Strategic Alliances at mobile marketing platform start-up Applovin in San Francisco, CA. Previous to Applovin, Hamm held senior sales management positions at Tapjoy, Scribd, Electronic Arts, Yahoo!, Orbitz, IAC and Excite where he built deep relationships with advertisers and brands. Hamm graduated from the University of Illinois.

Conrad Doucette on Improving Creative Direction Communication

In Chapter 15 of 17 in his 2013 Capture Your Flag interview, musician and digital strategist Conrad Doucette answers "How Are You Learning to Communicate More Effectively?" He finds communication is trial-and-error and learn as you go. In his work both giving creative direction and receiving creative direction, he finds a more open communication style built on trust and positivity works best.

Conrad Doucette is a Brooklyn musician and the drummer for the band Takka Takka. He has performed with Bob Weir of the Grateful Dead, The National, Alina Simone, and many other leading acts. When not performing music, Doucette is the communications and brand director at music licensing and publishing startup Jingle Punks. Doucette earned a BA in History from the University of Michigan.