Conrad Doucette on Giving Better Advice When Asked for Help

In Chapter 17 of 17 in his 2013 Capture Your Flag interview, musician and digital strategist Conrad Doucette answers "How Have You Learned to Give Better Advice When People Ask You For Help?" Doucette puts himself in the shoes of the person asking for advice. In his younger years he would have dispensed advice based on his point of view rather than the perspective of the person asking for advice.

Conrad Doucette is a Brooklyn musician and the drummer for the band Takka Takka. He has performed with Bob Weir of the Grateful Dead, The National, Alina Simone, and many other leading acts. When not performing music, Doucette is the communications and brand director at music licensing and publishing startup Jingle Punks. Doucette earned a BA in History from the University of Michigan. 

Simon Sinek on How to Give Better Advice When Asked for Help

In Chapter 11 of 23 in his 2013 Capture Your Flag interview, author and public speaker Simon Sinek answers "How Have You Learned to Give Better Advice When People Ask You for Help?" Sinek shares how experience has taught him to shift his approach from giving advice based on what questions he hears to instead asking more questions to get at what is not being asked. This allows Sinek to get at the root of the question being asked and be more helpful. Simon Sinek teaches leaders and organizations how to inspire people. Sinek is the author of two books, "Leaders Eat Last: Why Some Teams Come Together and Others Don't" and "Start With Why: How Great Leaders Inspire Everyone to Take Action". He is a public speaker, an adjunct professor at Columbia University and a Brandeis University graduate.

Simon Sinek on Working With a Book Editor to Refine Your Writing

In Chapter 20 of 23 in his 2013 Capture Your Flag interview, author and public speaker Simon Sinek answers "How are You Learning to Work More Closely With Editors to Refine Your Writing?" Sinek shares how he and his editor built a productive and trusting relationship over the course of writing his second book "Leaders Eat Last." Through trial and error Sinek and his editor learn to collaborate more effectively. He is able to establish his need for help around organizing the intent of the content he is writing rather than the content itself. Simon Sinek teaches leaders and organizations how to inspire people. Sinek is the author of two books, "Leaders Eat Last: Why Some Teams Come Together and Others Don't" and "Start With Why: How Great Leaders Inspire Everyone to Take Action". He is a public speaker, an adjunct professor at Columbia University and a Brandeis University graduate.

Simon Sinek on Making Emotional Connections With Those You Love

In Chapter 22 of 23 in his 2013 Capture Your Flag interview, author and public speaker Simon Sinek answers "What Skills Are You Working on Right Now to Get Better at Your Job?" After years building strong communication skills in his work, Sinek turns his attention to improving these same skills in his personal life. From being a better listener to improving emotional engagement, Sinek shares how he is trying to make stronger relationship connections and exercise empathy with those he loves. Simon Sinek teaches leaders and organizations how to inspire people. Sinek is the author of two books, "Leaders Eat Last: Why Some Teams Come Together and Others Don't" and "Start With Why: How Great Leaders Inspire Everyone to Take Action". He is a public speaker, an adjunct professor at Columbia University and a Brandeis University graduate.

Idan Cohen on How to Improve a Startup Product Development Process

In Chapter 11 of 13 in his 2013 Capture Your Flag interview, technology entrepreneur Idan Cohen answers "What Were the Main Learning Points From Starting and Selling the Company?" Cohen shares ways he would improve the product development process based on what he learned. He finds focus and prioritizing quality are especially important when working in a resource and time constrained startup environment. He learns ways to test himself and others on separating essential and non-essential tasks, including building product features and managing product team and user expectations when features get cut.

Idan Cohen is a technology entrepreneur and product management leader at Samsung Electronics. He co-founded Boxee, which was acquired by Samsung in early 2013. 

Transcript: 

Erik Michielsen: What were the main learning points from starting and selling a company?

Idan Cohen:  I think that the main things for me were kind of the things that we could do better on. So for instance, just focusing the product and always being able to-- especially for our company, that we always did too much with too few people in a too short of a time. So obviously as a startup, time is always an issue. And also people and resources are always an issue. So you just need to reduce what you are doing, and that comes down to quality, which is important, and that comes down to market focus and being able to deliver the right product.

And I think that for a long time, we were trying to be a lot of things. And as much as I may have understood it then at some point, but I understand that much better now, is just always take things away. Like just every week, sit down and think, you know, what happens if we don't do this? Does it actually make the experience worse? Or maybe it actually makes the experience better? Or it doesn't change anything, and that's fine. It's just one less thing to worry about.

And it's not just developing the thing because then it's maintaining it, and then it's supporting it, and then it's answering questions about it, and then it sometimes, if you later decide to take it out, it's managing the community that's mad about something now being taken out of something that they love.

And I think that's one of the biggest lessons you can learn, because at the end of the day, whatever you're building, that's at the core of it. So that shapes how you build your team and who you are recruiting, and that shapes how you put your priorities, and that shapes how you raise your money, you know, how you raise your funding and what kind of funding you need, and I think that's the most important thing.

Lauren Serota on What It Means to Be a Creative Leader

In Chapter 7 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What Does It Mean to Be a Leader in What You Do?" Serota leads by being able to ingest multiple perspectives, synthesize them and create a point of view that unites a team around a common vision. New in her role as assistant creative director, Serota finds teammates seeking her creative leadership at an individual task or tactical level.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Lauren Serota on How to Build Relationship Rapport and Trust

In Chapter 8 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "How Do You Establish Trust When Building Relationships?" Serota shares how she has learned to build rapport, as trust is called in research terms, with others through being honest and inquisitive. She shares how defining what trust means depends on the context of a relationship. She uses trust-building examples from her fiancee personal relationship and ones from work.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Lauren Serota on Building Creative Direction Communication Skills

In Chapter 9 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "How Are You Learning to Communicate More Effectively?" Serota finds more exposure to the world and to people helps her understand how to communicate differently to different people. In her job role, she is responsible for giving creative direction to designers. She notes how designer personalities differ and how she finds it helpful tailoring feedback - conceptual to tactical - when working with them. She notes how she carries this awareness into her work presenting in meetings and facilitating in classrooms.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Lauren Serota on Learning to Be a More Productive Communicator

In Chapter 11 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "At This Point in Your Life, Where Are You Seeking Advice and Coaching?" As she goes through a job transition from individual contributor to manager, Serota seeks feedback to be a better communicator and collaborator working with other leaders on the job. She finds this skill transferable to her personal relationships in addition to those at work.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Lauren Serota on How to Be Confident Without Being Stubborn

In Chapter 12 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What Role Does Confidence Play in the Work That You Do?" As a creative leader working in design, Serota learns the importance of having a defensible, researched point of view to give her confidence at work. She notes the difference between this kind of confidence and more emotional displays that can be read as arrogance or stubbornness.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Nina Godiwalla on Training Leaders to Step Up and Speak Up

In Chapter 7 of 18 in her 2013 Capture Your Flag interview, author and entrepreneur Nina Godiwalla answers "When Someone Asks You, 'What is Your Mission', How Do You Respond?" In her diversity and leader training work, Godiwalla strives to teach those in power to "Step Up and Speak Up" to support those with less or no power. She examples of this as it relates to diversity issues in the office as well as in more general meeting environments where credit for ideas and work is often taken by senior staff who just restate another's idea or work. Nina Godiwalla is an expert on diversity, leadership and women in the business world. She is CEO of Mindworks, which provides leadership, stress management, and diversity training to companies all over the world. She is also a bestselling author and public speaker. Godiwalla earned an MBA from Wharton, a MA from Dartmouth and a BBA from the University of Texas.

Transcript:

Erik Michielsen: When someone asks you, “What is your mission?”, how do you respond?

Nina Godiwalla: I think one of the major messages I have is really focused on step up, speak up, and it's about being able to, when you’re in a place of power, really being able to take your power and help other people that might not be in power, and those apply to both my focuses, leadership and diversity, and that applies from a diversity standpoint, so such a small example is if you’re in a room and you hear an inappropriate joke about a certain minority group, if you’re not part of that minority group, it’s the most important thing, and it makes you feel a little bit uncomfortable, a lot of times we’d just gonna look the other way. The most important thing for you to do at that moment is be able to say something and be able to stand up for that group because that group has been criticized and it’s an opportunity for you as not being a part of that.

And I think from a leadership standpoint which I’m focused on is being in a place of power, whether you—wherever you are. You don’t even have to be high in the hierarchy or whatever it is, but a great example was we were just talking in a meeting, we were at the State Department, we were having this talk about how people repeat, someone gives their credit to the wrong person, so a very senior person says, basically, he repeated what someone else said, and everyone kind of starts giving credit to the senior person who said it, 15 minutes before, two other people had already mentioned it, and we’re giving examples of what’s a way to actually remind people that that’s not the right person, that’s not the person that really said it, and it’s something along the lines of, “Oh, well, Joe, that’s a great point—that’s a great way that you’ve summarized Sandy’s comments earlier, that’s—that was really impressive the way you did it concisely,” or something like that, and, basically, giving back credit to the person that did it. And if you are the most senior person in that room, it’s even more important for you to do that because you’re acknowledging to the rest of the staff, I’m aware of where that came from, and even if you’re not the most senior person, you’re in that room, and so you have an opportunity to bring attention to that, so it’s those sort of things, always making an impact, whether you formally have a hierarchical place or not.

Nina Godiwalla on How Storytelling Can Elevate Employee Training

In Chapter 17 of 18 in her 2013 Capture Your Flag interview, author and entrepreneur Nina Godiwalla answers "How Are You Becoming a Better Teacher?" As an instructor teaching executive training and employee training, Godiwalla learns to balance informational sharing with storytelling. Storytelling helps Godiwalla build emotional connections in her corporate training and, from teaching in the classroom to speaking at events, helps make her entertain and create impact. Nina Godiwalla is an expert on diversity, leadership and women in the business world. She is CEO of Mindworks, which provides leadership, stress management, and diversity training to companies all over the world. She is also a bestselling author and public speaker. Godiwalla earned an MBA from Wharton, a MA from Dartmouth and a BBA from the University of Texas.

Fabian Pfortmüller on Managing Millennial Employee Expectations

In Chapter 6 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "How Are You Learning to Better Cultivate and Develop Millennial-Generation Talent?" As a millennial managing millennials, Pfortmüller learns ways to understand his employee feelings via feedback loops. This helps him stay connected to his team, maintain a balance of job independence and structure, and better manage millennial employee expectations and set clear job goals. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.

Fabian Pfortmüller on Empowering Employees Working at Holstee

In Chapter 11 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "How Are You Learning to Better Manage and Motivate Teams?" Pfortmüller gets better feedback on his management skills by asking staff directly for feedback on what they expect from him. By understanding employee expectations, he learns to let go more and hand off responsibilities, stress less, and give employees more ownership of their work. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.

Newspaper Reporter Yoav Gonen on Building Communication Job Skills

In Chapter 10 of 19 in his 2013 Capture Your Flag interview, New York City reporter Yoav Gonen answers "How Are You Learning to Communicate More Effectively?" Gonen finds effective communication comes with comfort sharing your feelings. As he builds relationships in the office, he improves communication by getting more comfortable sharing his feelings about a story. Outside the office, Gonen learns the importance of getting potential sources comfortable talking to you before asking difficult questions. He also learns how to maintain open communication channels by gathering story evidence before asking sources to confirm or deny the story. Yoav Gonen is a reporter and City Hall Bureau Chief for the New York Post daily newspaper. Previously he spent nearly six years covering the education beat for the New York Post. Gonen earned a B.A. in English from the University of Michigan and a Masters in Journalism from New York University.

Yoav Gonen on Managing Changing Relationships in News Reporting

In Chapter 13 of 19 in his 2013 Capture Your Flag interview, New York City reporter Yoav Gonen answers "How Are You Learning to Work More Effectively With Different Personality Types?" In six years reporting on the "education beat", Gonen shares how turnover in the Department of Education - or DOE - has required him to adjust to working styles of new DOE employees. Working a job where communication is important, he finds relying too much on email over phone or face-to-face is not a good idea and is challenged by new DOE employees who prefer email over phone calls. Yoav Gonen is a reporter and City Hall Bureau Chief for the New York Post daily newspaper. Previously he spent nearly six years covering the education beat for the New York Post. Gonen earned a B.A. in English from the University of Michigan and a Masters in Journalism from New York University.

Michael Margolis on Life Lessons From Going to Kathmandu

In Chapter 2 of 17 in his 2013 Capture Your Flag interview, educator and entrepreneur Michael Margolis answers "What Have You Found Most Rewarding About Traveling to New Places?" Margolis shares how traveling to Kathmandu, Nepal informed his life perspective. While in Kathmandu, he learns more about how language can either attract or repel people. He puts this in content of his communications career working in storytelling and how to prioritize the safety of your audience. Michael Margolis is founder and president of Get Storied, an education and publishing platform dedicated to teaching the world how to think in narrative. He earned a B.A. in Cultural Anthropology from Tufts University. 

Michael Margolis on How Storytelling Became an Essential Business Skill

In Chapter 6 of 17 in his 2013 Capture Your Flag interview, educator and entrepreneur Michael Margolis answers "How is the Practice or Trend of Storytelling Changing?" He shares how storytelling as a business communication skill for innovators, marketers, entrepreneurs and change makers hit an inflection point in 2012. In 2012, storytelling suddenly became a top priority for corporate leaders and marketing executives. Margolis shares how multiple variable inputs contributed to this moment, all playing a role in the increasing humanization of business. Michael Margolis is founder and president of Get Storied, an education and publishing platform dedicated to teaching the world how to think in narrative. He earned a B.A. in Cultural Anthropology from Tufts University.