Video Interviews — Capture Your Flag

Adaptation

Slava Rubin on How Specialist Job Roles Help Young Companies Grow

In Chapter 15 of 15 in his 2013 Capture Your Flag interview, Indiegogo CEO Slava Rubin answers "How Are Your Recruiting Priorities Changing as Your Company Grows?" Rubin shares how growing from 15 to 60 employees has shifted hiring needs away from generalist or "athlete" skills sets and toward specialist skill sets. As structure is added to manage organizational growth, job roles and responsibilities also get more structured and specific. Rubin shares why it is important to constantly evaluate these shifts to maintain company culture. Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.

Transcription

Erik Michielsen: How are your recruiting priorities changing as your business grows?

Slava Rubin: We’re constantly meeting to re-org the company as it evolves in terms of the size, and as part of that, when you’re smaller, you want more of an athlete, which is you’re not exactly sure what they’re good at, but they can just be a valuable asset to the company, they can be versatile, and you start getting bigger, you don’t want people who are just athletes, you wanna have them start specializing. So you can almost think of it in basketball terms. Sometimes you just have five great athletes, or sometimes you have like the 7-foot-3 guy as the center and he’s exactly the center, and this other guy is a 3-point shooter and he can’t do anything else, but it’s actually nice to have those really locked down pieces if that’s where you need to focus on, if you have those other athletes. So as you have more specific roles, it’s important to get those specific recruits, but it’s a balancing act as we’re evolving from more athlete-driven to finding some specific focus.

Erik Michielsen: And how do you maintain that culture as you’re shifting from focusing on athletes to more specialists?

Slava Rubin: I think that’s a great question. You need to constantly evaluate on the specific role. Is this somewhere where you can still go with an athlete or is it somebody that’s so precise where their experience needs to be so clear, and their knowledge base subject matter expertise is so unknown that they need to be a specialist? And every position has a different evaluation

One of the specialist positions that we just hired for was actually our head of international. So that was one of those things where it’s hard to be an athlete to just say, “Oh, I think you’re or she is really smart, and I think they can figure it out.” It’s really nice when that person has done international for years and they have gone to those examples and those experiences and be like, “Oh, that’s a problem. That’s gonna be problem. You’re gonna deal with this. I know this is gonna happen.” That’s where being a specialist helps.

 

Clara Soh on What Gets Easier and What Gets Harder

In Chapter 3 of 20 in her 2013 Capture Your Flag interview, health economist Clara Soh answers "What is Getting Easier and What is Getting Harder in Your Life?" Personally she finds moving to new places creates challenges keeping in touch with far away friends. She uses new technologies such as Google Hangout video chats to make it easier to manage the distance. Professionally, Soh embraces digital research capabilities in her work but finds progressive challenge managing information overload. Clara Soh is a health economist and Senior Director of Policy and Research at a pharmaceutical trade organization in Washington, DC. Previously, Soh held senior roles at Kaiser Permanente Center for Health Research (KPCHR) and Health Policy Research Northwest (HPRN). Soh earned her Masters of Public Administration (MPA) in Policy Analysis and Healthcare Public Finance from the NYU Wagner School and a BS in Molecular Biophysics and Biochemistry from Yale University.

Clara Soh on Building Job Skills to Work in American Government

In Chapter 7 of 20 in her 2013 Capture Your Flag interview, health economist Clara Soh answers "What Skills Are You Working on Right Now to Become Better at Your Job?" Soh shares how aspects of work have changed as she has left the academic and nonprofit sector to work in American government health care policy. Whereas information sharing was free and open in her previous research lab work, Soh finds information sharing in DC to be a bit more constricted. She finds it challenging and fun to learn this new aspect of how American government works as she acclimates to her new role. Clara Soh is a health economist and Senior Director of Policy and Research at a pharmaceutical trade organization in Washington, DC. Previously, Soh held senior roles at Kaiser Permanente Center for Health Research (KPCHR) and Health Policy Research Northwest (HPRN). Soh earned her Masters of Public Administration (MPA) in Policy Analysis and Healthcare Public Finance from the NYU Wagner School and a BS in Molecular Biophysics and Biochemistry from Yale University.

Clara Soh on Adapting Job Skills to Work in Washington DC Politics

In Chapter 20 of 20 in her 2013 Capture Your Flag interview, health economist Clara Soh answers "At This Moment in Your Life, Where Are You Seeking Advice and Coaching?" Soh shares how she gets research career advice from peers and experts in her field. She notes this academic and collegial community is different from a new one she needs to navigate for her job - the political network of Washington DC. She shares approaches she is taking to build new relationships for her work. Clara Soh is a health economist and Senior Director of Policy and Research at a pharmaceutical trade organization in Washington, DC. Previously, Soh held senior roles at Kaiser Permanente Center for Health Research (KPCHR) and Health Policy Research Northwest (HPRN). Soh earned her Masters of Public Administration (MPA) in Policy Analysis and Healthcare Public Finance from the NYU Wagner School and a BS in Molecular Biophysics and Biochemistry from Yale University.

James McCormick on Lessons Learned in Year 3 of Parenthood

In Chapter 5 of 21 in his 2013 Capture Your Flag interview, legal search and consulting firm executive James McCormick answers "How is Your Parenting Approach Evolving as Your Child Transitions from Infant to Toddler?" McCormick shares how his very active two-year old son Jack teaches him the importance of playing good defense at home and out and about. He finds that no matter how much he reads on being a good parent and raising a two-year old, it ultimately comes down to what he and his wife decide is best for their son Jack. James McCormick is a Partner at Empire Search Partners in New York City. Previously, he practiced law as an employee benefits and executive compensation attorney for Proskauer Rose and Jones Day. He earned a JD at Tulane Law School and a BA in History at the University of Michigan. 

James McCormick on Learning Business in First Job Out of College

In Chapter 7 of 21 in his 2013 Capture Your Flag interview, legal search and consulting firm executive James McCormick answers "What Did You Learn in Your First Job Out of College That is Still Relevant Today?" Working for an event marketing company providing contract services to the Chrysler Corporation, McCormick learns the importance of being adaptable and flexible working across cultures and geographies. He finds what works at one local dealership does not always guarantee it will work at another location. James McCormick is a Partner at Empire Search Partners in New York City. Previously, he practiced law as an employee benefits and executive compensation attorney for Proskauer Rose and Jones Day. He earned a JD at Tulane Law School and a BA in History at the University of Michigan.

James McCormick on Doing What is Best for His Family and Future

In Chapter 21 of 21 in his 2013 Capture Your Flag interview, legal search and consulting firm executive James McCormick answers "What Steps Are You Taking to Do What is Best for Your Family and Your Future?" McCormick prioritizes his home life to make sure his son gets proper attention and is introduced to a wide array of experiences. He makes sure to carve out time with his wife in a schedule that gets far busier with children. At work he makes it a point to create an inclusive culture where everyone plays a role helping to grow the company. James McCormick is a Partner at Empire Search Partners in New York City. Previously, he practiced law as an employee benefits and executive compensation attorney for Proskauer Rose and Jones Day. He earned a JD at Tulane Law School and a BA in History at the University of Michigan. 

Leslie Kerner on Learning to Lead Teams in a Senior Executive Role

In Chapter 14 of 21 in her 2013 Capture Your Flag interview, education software company executive Leslie Kerner answers "What Do You Enjoy Most About What You Do?" Kerner finds she his at her best when working with other people and helping them to achieve great things. She notes how she has transitioned out of hands-on work for senior management and executive leadership responsibilities. She learns to help others by removing obstacles in their way and providing the best support possible.

Leslie Kerner is Senior Vice President and General Manager for the Professional Services group at Amplify, a software and services company innovating K-12 education. She is responsible for building and managing training, professional development and consulting services for schools. Previously, Kerner worked as a management consultant at Deloitte & Touche. Kerner earned an MBA from the Duke University and a BA from Northwestern University.

Chris Hinkle on Learning Project Finance for Product Development

In Chapter 9 of 10 in his 2013 Capture Your Flag interview, software engineer Chris Hinkle answers "What Job Skills Are You Working on Right Now to Become Better at Your Job?" After years honing his product design and computer programming skills, Hinkle focuses on learning more about how project financing impacts both startup and corporate product development. Understanding how capital is allocated and budgeted gives Hinkle a better sense of what is required to make a business venture or project initiative worthwhile. Chris Hinkle is a senior software engineer working at Evernote in Silicon Valley. Previously, Hinkle worked at New York City digital agencies HUGE and R/GA in creative director and software engineering roles designing products and developing Internet mobile applications and websites.

Jon Kolko on How to Lower Higher Ed Tuition and Enhance Curriculum

In Chapter 16 of 16 in his 2013 Capture Your Flag interview, educator and designer Jon Kolko answers "What Was Your Approach to Determining Whether or Not You Wanted to Pursue Accreditation for Your School and What Did You Decide?" Kolko and his team choose not to pursue accreditation. Without it, he is able to more quickly adapt curriculum to meet changing student needs, hire non-PhD graduates to teach, and keep operational costs and hence student tuition low. Jon Kolko is VP of Design at MyEdu and the Founder and Director of Austin Center for Design (AC4D). He has authored three books on design and previously has worked in design roles at Austin, Texas venture accelerator Thinktiv and global innovation firm frog design. He was a professor of Interaction and Industrial Design at the Savannah College of Art and Design (SCAD) and earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.

Matt Curtis on How Weight Loss Improves Emotional Health

In Chapter 13 of 18 in his 2013 Capture Your Flag interview, HomeAway government relations director Matt Curtis answers "How Have You Learned to Adapt When Things Have Not Worked Out As Planned?" As a heavier and younger man, Curtis found handling change hard and would get angry and upset when it happened. Over time, working in public service and controlling his weight, Curtis learns to take unexpected changes in stride and use his experience to work through the issues. Matt Curtis is the director of government relations at HomeAway Inc. Previously he was communications director for Austin mayors Lee Leffingwell and Will Wynn. He earned his bachelor's degree in radio, television and film from the University of North Texas.

Matt Curtis on Learning to Work With Different Personality Types

In Chapter 18 of 18 in his 2013 Capture Your Flag interview, HomeAway government relations director Matt Curtis answers "How Are You Learning to Work More Effectively With Different Personality Types?" Curtis shares how working in public service has helped him realize the importance of giving someone space to share their feelings and vent a little. This helps Curtis better connect with people who act, feel or think differently than he does. He also learns how the pace quickens in shifting from public service to working in the private sector. Matt Curtis is the director of government relations at HomeAway Inc. Previously he was communications director for Austin mayors Lee Leffingwell and Will Wynn. He earned his bachelor's degree in radio, television and film from the University of North Texas.

How Courtney Spence Adapts When Things Do Not Work as Planned

In Chapter 8 of 20 in her 2013 Capture Your Flag interview, social entrepreneur Courtney Spence answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" Spence finds being present in the moment and not dwelling too much on the past helps her stay adaptive and flexible to the twists and turns life presents. Social entrepreneur and storyteller Courtney Spence founded 501c3 nonprofit Students of the World (SOW) to shine a light on progress and celebrate the world's problem solvers. She is building a movement of next-generation storytellers and creative activists through the SOW program The Creative Activist Network. Spence is a graduate of Duke University.

How to Be a More Flexible Manager and Lead Teams Through Change

In Chapter 14 of 20 in her 2013 Capture Your Flag interview, social entrepreneur Courtney Spence answers "How Are You Learning to Better Manage and Motivate Teams?" Spence learns to recognize that individuals that make up a team are in a constant state of change. She learns to be more adaptive, flexible, and responsive in her management style to bring out the best in her team as the organization evolves and grows. Social entrepreneur and storyteller Courtney Spence founded 501c3 nonprofit Students of the World (SOW) to shine a light on progress and celebrate the world's problem solvers. She is building a movement of next-generation storytellers and creative activists through the SOW program The Creative Activist Network. Spence is a graduate of Duke University.

Audrey French on How Parents Divorce Brings Family Closer Together

In Chapter 2 of 18 in her 2013 Capture Your Flag interview, entrepreneur Audrey Parker French answers "Where Has Your Family Been Most Supportive in Your Career Development?" While in high school, Parker and her brother see their traditional family structure collapse as her parents go through a divorce. She shares how she manages the stress of having to build separate relationships with her mother and father and, ultimately, the positivity, support, encouragement and direction that come with the new family dynamic.

Audrey Parker French is an entrepreneur who co-founded CLEAResult, an energy management consulting firm she helped grow to #144 on the 2010 Inc. 500 list of fastest-growing private companies and then sell to General Catalyst Partners. She currently volunteers as a Court Appointed Special Advocate (CASA) and teaches children's choir. She graduated from Wake Forest University and lives with her husband in Austin, Texas.

Audrey French on How to Adapt When Things Do Not Work As Planned

In Chapter 11 of 18 in her 2013 Capture Your Flag interview, entrepreneur Audrey Parker French answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" French learns adaptability in the entrepreneurship experience she had starting and growing a business. She learns how to deal with situations and people that demand calm and flexible responses. This helps her manage uncertainty and be less uptight in doing so. Audrey Parker French is an entrepreneur who co-founded CLEAResult, an energy management consulting firm she helped grow to #144 on the 2010 Inc. 500 list of fastest-growing private companies and then sell to General Catalyst Partners. She currently volunteers as a Court Appointed Special Advocate (CASA) and teaches children's choir. She graduated from Wake Forest University and lives with her husband in Austin, Texas.

How to Admit Failure and Adapt When Things Don't Work Out

In Chapter 5 of 19 in his 2013 Capture Your Flag interview, innovation strategist Hammans Stallings answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" Stallings first notes the importance of being quick to admit failure. Once this is established, Stallings adapts and works out the situation by getting guidance from trusted relationships and using his own intuition.

Hammans Stallings is a Senior Strategist at frog design. Previously he worked in strategy at Dell and investment banking at Stephens. He earned an MBA from the Northwestern University Kellogg School of Management and a BA in Economics and Psychology from the University of Virginia.

3 Ways to Handle Pressure and Excel in a Creative Director Job

In Chapter 9 of 20 in his 2013 Capture Your Flag interview, creative director and Manifold ad agency co-founder Jason Anello answers "What Does It Mean to Perform Under Pressure in the Work That You Do?" Working in advertising creating experiential marketing events, Anello details the three areas where he needs to handle the pressure.  The first is in pitch meetings. He learns to understand he will never be in control and learns to let go. The second is in coming up with ideas. Here, he learns to set expectations that the ideation process is anything but consistent. The third is executing a marketing event and blending your plans with a need to adapt on the go.

Jason Anello is a founding partner and creative director at Manifold Partners, an award-winning creative advertising agency.  Previously, Anello worked in creative leadership roles at Yahoo!, Ogilvy & Mather, and Digitas.  A passionate foodie and traveler, he runs the Forking Tasty food blog and supper club series.  He earned a BFA from University at Albany.