Matt Ruby on How Repetition Improves Creative Team Dynamics

In Chapter 13 of 19 in his 2014 Capture Your Flag interview, standup comedian and Vooza founder Matt Ruby answers "How Are Your Team Dynamics Changing as Your Company Completes More Creative Projects?" Ruby shares how going through the process of learning how to plan, shoot and produce a web series has incrementally built team confidence. Over time, the creative film team develops a rhythm working through nearly 100 episodes.

Matt Ruby is a standup comedian based in New York City. He also founded Vooza, on online comic strip web series that makes fun of tech startup culture. As an actor, director, writer and producer, Ruby leads the creative direction for the team. Before his comedy career, Matt was employee #1 at 37Signals. He graduated from Northwestern University. 

Matt Ruby on How to Build an Online Community for a Web Series

In Chapter 16 of 19 in his 2014 Capture Your Flag interview, standup comedian and Vooza founder Matt Ruby answers "What Has Your Experience Developing Vooza Taught You About Building an Online Community?" Ruby finds two things are key to building audience relationships: having a consistent frequency of contact and staying open and approachable to communicating with his audience. The challenge with these online marketing initiatives is to find the time for them amidst the many other parts of the business.

Matt Ruby is a standup comedian based in New York City. He also founded Vooza, on online comic strip web series that makes fun of tech startup culture. As an actor, director, writer and producer, Ruby leads the creative direction for the team. Before his comedy career, Matt was employee #1 at 37Signals. He graduated from Northwestern University. 

Michael Olsen on What Gets Easier and What Gets Harder

In Chapter 2 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "What is Getting Easier and What is Getting Harder in Your Life?" Olsen shares how developing daily habits has made his life easier by making him more productive. Specifically, making daily checklists allows Olsen to do things easily that once were hard. As for what is getting harder, he finds making the transition from his 20s into his 30s presents some big challenges, including decisions around committing to a career path and starting a family.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies. 

Michael Olsen on Improving Management Consultant Job Skills

In Chapter 13 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "What Skills Are You Working on Right Now to Become Better at Your Job?" As an Accenture management consultant, Olsen focuses on improving effective communication skills and creating repeatable processes to perform work tasks.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies. 

Michael Olsen on the Hard Part of Building Relationship Trust

In Chapter 15 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "How Do You Establish Trust When Building Relationships?" Olsen shares how he struggles with assuming trust in a relationship and being trusting before a relationship has had time to develop. He looks for ways to build trust from the inception of a relationship to complement the trust that comes with doing what you say you are going to do.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies. 

Michael Olsen on Finding Ways to Be More Accepting of Change

In Chapter 16 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "What is Your Comfort Zone and What Do You Do to Break Free of Living in It?" Olsen shares how he is his father's son in that he tends to resist change in his life. He looks for fun ways to change up his routine, including moving to new cities and using phone apps to create systems that help him mix things up.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies. 

How to Create Space for Weekly Reflection

In Chapter 6 of 17 in her 2014 Capture Your Flag interview, author and small business owner Rachel Lehmann-Haupt answers "What Role Has Reflection Played in Shaping Your Personal Growth?" Lehmann-Haupt shares how she creates space in her week to reflect across all aspects of her life. She finds it helpful to block out time for reflection and to create weekly rituals, such as reflective dinner party conversations with friends, to learn from experience and find ways to improve herself in all aspects of her life.

Rachel Lehmann-Haupt is a writer, editor and multimedia content strategist. She is the owner of StoryMade, a storytelling studio that creates new media content solutions for businesses. Previously, she was a founding editor and multimedia producer at TED Books, designing TED Talk content for tablet computers. She is the author of "In Her Own Sweet Time", published in 2009. Lehmann-Haupt earned a BA from Kenyon College and a Masters in Journalism from UC-Berkeley. 

Ramsey Pryor on Building a Work Ethic to Get the Most Out of Life

In Chapter 1 of 16 in his 2014 Capture Your Flag interview, product management executive Ramsey Pryor answers "Where Did You Learn Your Work Ethic?" Pryor shares how from a Baskin-Robbins job at age 14 through his current job at IBM, he has honed his work ethic. He finds project-based work with short deadlines are best for keeping him engaged and busy. His parents teach him to value life outside work and make it a priority set limits on work goals to enjoy life outside work.

Ramsey Pryor is a product management executive at IBM focused on cloud-based collaboration and security software products. Previously he was VP Product Marketing at Outblaze, acquired by IBM. Pryor earned an MBA from IESE Business School in Barcelona, Spain and a BA in Economics and Spanish from Northwestern University.  

Learning to Build Technology for Teacher Education

In Chapter 18 of 22 in his 2014 Capture Your Flag interview, education technology entrepreneur Adam Geller answers "What Has Been Most Challenging About Building a Technology Platform for Teacher Education?" Geller learns that technology startup success does not happen overnight. He pushes beyond the myth of overnight startup success by being patient and incrementally building product features and growing user base. These incremental gains help him sell into education buyers and better manage sales cycle buying constraints.

Adam Geller is founder and CEO of Edthena, a video platform enabling online teacher coaching, peer review, and group learning. He is a recent Education Ventures fellow at the Kauffman Foundation and the founder of Teach For Us, a network connecting Teach for America corps members and alumni. He earned a BA from the University of North Carolina at Chapel Hill and a MA from the University of Missouri-Saint Louis.

Staying Inspired by Keeping in Touch With Teachers

In Chapter 19 of 22 in his 2014 Capture Your Flag interview, education technology entrepreneur Adam Geller answers "How Are Your Personal Experiences Shaping Your Professional Aspirations?" Geller stays connected to fellow teachers and school administrators from his previous work experience. These connections and the updates they share on Facebook provide Geller a constant reminder of why he does what he does working to improve education by improving teacher training.

Adam Geller is founder and CEO of Edthena, a video platform enabling online teacher coaching, peer review, and group learning. He is a recent Education Ventures fellow at the Kauffman Foundation and the founder of Teach For Us, a network connecting Teach for America corps members and alumni. He earned a BA from the University of North Carolina at Chapel Hill and a MA from the University of Missouri-Saint Louis.

Geoff Hamm on Building Business Relationship Trust

In Chapter 4 of 20 in his 2014 Capture Your Flag interview, mobile business executive Geoff Hamm answers "How Do You Establish Trust When Building Relationships?" For Hamm, it starts with finding mutual connections to establish credibility and transparency. To build trusted business relationships over time, Hamm relies on consistency, accountability, and honesty, especially when a situation does not go as planned.

Geoff Hamm is a business development executive and VP Strategic Alliances at mobile marketing platform start-up Applovin in San Francisco, CA. Previous to Applovin, Hamm held senior sales management positions at Tapjoy, Scribd, Electronic Arts, Yahoo!, Orbitz, IAC and Excite where he built deep relationships with advertisers and brands. Hamm graduated from the University of Illinois.

Geoff Hamm on Learning Work Ethic From Self-Made Parents

In Chapter 8 of 20 in his 2014 Capture Your Flag interview, mobile business executive Geoff Hamm answers "Where Did You Learn Your Work Ethic?" Hamm learns his work ethic from role  model parents who instill the value of hard work. At age 15 Hamm gets his first job at a hardware store and learns to appreciate working with his hands. He finds having a job gives him purpose and the means to better others who also work with purpose.

Geoff Hamm is a business development executive and VP Strategic Alliances at mobile marketing platform start-up Applovin in San Francisco, CA. Previous to Applovin, Hamm held senior sales management positions at Tapjoy, Scribd, Electronic Arts, Yahoo!, Orbitz, IAC and Excite where he built deep relationships with advertisers and brands. Hamm graduated from the University of Illinois.

Preston Smith on Retaining Teachers in Low Income School Districts

In Chapter 21 of 22 in his 2014 Capture Your Flag interview, elementary charter school network CEO Preston Smith answers "What Has Your Experience Taught You About Developing and Retaining Your Best Teachers?" Smith finds teacher retention a huge challenge in his work. He notes teachers want to be surrounded by great peers, engaged in relationships with students and their families, and be rewarded for achieving student success. Smith notes keeping these elements consistent in a low income school setting, especially with elementary schools, is difficult but is one he feels can be achieved.

Preston Smith is co-founder and CEO of Rocketship Education, the highest performing low-income school system in California. After graduating the University of North Carolina at Chapel Hill, Smith joined Teach for America. After three years teaching 1st Grade, he founded a district school in San Jose and became its principal. Smith was selected as a member of the 2010 class of Aspen Institute New Schools Fellows. 

Louise Langheier on Reflection Practices for Healthier Living

In Chapter 5 of 21 in her 2014 Capture Your Flag interview, social entrepreneur Louise Langheier answers "What Role Has Reflection Played in Shaping Your Personal Growth?" Langheier sees reflection as two-sided. The first is her own personal reflection and the second is receiving feedback and constructive criticism from other people's reflection on her. She finds reflective practices and routines such as taking morning runs and making time in the evening to relax and think. She translates the reflective practices she uses in her personal life into the culture of her organization, Peer Health Exchange.

Louise Davis Langheier is founder and CEO of Peer Health Exchange, a non-profit that trains college students to teach health education in public high schools. Louise was selected as a member of the 2011 class of Aspen Entrepreneurial Education Fellows, and was named an Ashoka Fellow in 2012. She graduated from Yale University. 

Simon Sinek on How to Establish Trust When Building Relationships

In Chapter 4 of 23 in his 2013 Capture Your Flag interview, author and public speaker Simon Sinek answers "How Do You Establish Trust When Building Relationships?" To Sinek, trust is a result of something and cannot be given nor formed overnight. He notes the difference between lust and love and why the vulnerability associated with falling with love is synonymous with the vulnerability that comes with the emergence of relationship trust. Simon Sinek teaches leaders and organizations how to inspire people. Sinek is the author of two books, "Leaders Eat Last: Why Some Teams Come Together and Others Don't" and "Start With Why: How Great Leaders Inspire Everyone to Take Action". He is a public speaker, an adjunct professor at Columbia University and a Brandeis University graduate.

Transcript

Erik Michielsen: How do you establish trust when building relationships?

Simon Sinek: Trust is the result of something. You can’t tell people “trust me”. Trust cannot be formed overnight, just as you can’t go to one date and decide if you wanna marry someone. You might have lust, but there’s no real trust. The best definition of love I ever heard is that you can give someone the power to destroy you and trust that they won’t use it, and that’s kind of what trust is, is this deep love.

And it comes over time, and it comes from taking lots of little risks, exposing yourself to more danger, making yourself feel more vulnerable, sharing something personal, putting yourself in a position where you have to turn your back and hope somebody won’t stab you or steal your stuff. I mean this is what trust is. It is the result of you making someone feel safe and then making you feel safe, and it’s that dance, and that’s what it is. It can’t be one-sided.

And, again, it’s like dating. It’s like getting to know someone. It’s like making friends that does not happen overnight. And it’s a dance of give and take, give and take, give and take, give and take, and when you feel that that person will make you feel safe, trust will emerge. It’s not an app. It’s not a switch. It’s not something you turn on. It’s something that evolves. You start to feel it, and then, one morning, you wake up, you’re like, “Oh my god, I totally trust that person.” You’re not sure exactly what happened to get you there, but you found yourself there.

Simon Sinek on Building Trust Through Committed Leadership

In Chapter 8 of 23 in his 2013 Capture Your Flag interview, author and public speaker Simon Sinek answers "Why is Trust a Leadership Skill That Should Be Taught?" Sinek shares that because trust is a feeling like loyalty, it is difficult to teach. Over time, however, by creating a circle of safety, Sinek shares ways committed leaders can create inclusive cultures at work that prioritize inclusion, openness, and safety. He shares an example of Goldman Sachs and how over 30 years its culture has shifted from the "Boy Scouts of Wall Street" and collaborative to something more individualist and self-centered. Simon Sinek teaches leaders and organizations how to inspire people. Sinek is the author of two books, "Leaders Eat Last: Why Some Teams Come Together and Others Don't" and "Start With Why: How Great Leaders Inspire Everyone to Take Action". He is a public speaker, an adjunct professor at Columbia University and a Brandeis University graduate.

Lauren Serota on How to Build Relationship Rapport and Trust

In Chapter 8 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "How Do You Establish Trust When Building Relationships?" Serota shares how she has learned to build rapport, as trust is called in research terms, with others through being honest and inquisitive. She shares how defining what trust means depends on the context of a relationship. She uses trust-building examples from her fiancee personal relationship and ones from work.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD). 

Lauren Serota on the Why Trust is the Key to Project Collaboration

In Chapter 13 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What Have You Found to Be the Keys to Creating Successful Project Collaborations?" Serota finds building trust essential to creating successful creative team project collaborations in her work at frog design. She learns to both understand team expectations and communicate her own expectations to motivate her team and create an inclusive environment where each team member has a stake in the project.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD).