Louise Langheier on Funding Model Options to Grow a Nonprofit

In Chapter 17 of 21 in her 2014 Capture Your Flag interview, social entrepreneur Louise Langheier answers "How Has Your Approach to Fundraising Evolved as Your Nonprofit Has Grown?" As her nonprofit Peer Health Exchange celebrates its 10th anniversary, Langheier shares the fundamental importance of having a foundation of investor support to provide stability. From that, she looks to new revenue-generating models related to fee-for-service to contribute to the next phase of the organization's growth.

Louise Davis Langheier is founder and CEO of Peer Health Exchange, a non-profit that trains college students to teach health education in public high schools. Louise was selected as a member of the 2011 class of Aspen Entrepreneurial Education Fellows, and was named an Ashoka Fellow in 2012. She graduated from Yale University. 

Mark Graham on Marketing Editorial Content to Social Media Audiences

In Chapter 10 of 15 in his 2013 Capture Your Flag interview, media executive Mark Graham answers "How Are Social Media Short Videos Like Vine and Instagram and gifs Becoming More Relevant to the Work That You Do and the Content That You Produce?" Graham shares how social media platforms offer varying user experiences and those users have expectations on how to interact with content. As a result, Graham learns to use pull marketing to develop editorial content that connects with social audiences on their respective terms across Instagram, Tumblr, Twitter, Vine, etc. and build audience relationships.

Mark Graham is currently a managing editor at MTV Networks. Previously Graham worked in editing and writing roles at New York Magazine and Gawker Media. He graduated from the University of Michigan with a B.A. in English. 

Mark Graham on How to Manage Ups and Downs in Life and Career

In Chapter 11 of 15 in his 2013 Capture Your Flag interview, media executive Mark Graham answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" At age 40 and nearly 20 years into his career, Graham shares how he has had his share of ups and downs. He works through the challenges by staying focused on the levels of competency and effort he exhibits in his pursuits. Regularly reflecting on past failures and successes also helps him analyze situations, understand why they happened, and avoid repeating them if they were not positive ones.

Mark Graham is currently a managing editor at MTV Networks. Previously Graham worked in editing and writing roles at New York Magazine and Gawker Media. He graduated from the University of Michigan with a B.A. in English. 

Conrad Doucette on How Becoming a Dad Changes You

In Chapter 4 of 17 in his 2013 Capture Your Flag interview, musician and digital strategist Conrad Doucette answers "How Has Becoming a Father Put Your Life in a New Perspective?" Doucette finds his life change immediately and in big ways and he embraces it fully. Having a child opens doors to a deeper level of love than he has ever experienced. He finds his experiences serve as a reference library to help him be a better dad and husband.

Conrad Doucette is a Brooklyn musician and the drummer for the band Takka Takka. He has performed with Bob Weir of the Grateful Dead, The National, Alina Simone, and many other leading acts. When not performing music, Doucette is the communications and brand director at music licensing and publishing startup Jingle Punks. Doucette earned a BA in History from the University of Michigan. 

Conrad Doucette on 3 Things to Know Before Becoming a Dad

In Chapter 5 of 17 in his 2013 Capture Your Flag interview, musician and digital strategist Conrad Doucette answers "What Are Three Things You Wish You Knew Before Becoming a Dad?" Doucette shares what he learned in the first weeks of fatherhood and gives advice to expecting dads. First, he learns not to be so worried in the first few days after the baby comes home. Second he learns that a baby and its belongings take up a lot more space than you would think. Third he learns how much he loves being a dad and how it has made him kinder and more present in his life.

Conrad Doucette is a Brooklyn musician and the drummer for the band Takka Takka. He has performed with Bob Weir of the Grateful Dead, The National, Alina Simone, and many other leading acts. When not performing music, Doucette is the communications and brand director at music licensing and publishing startup Jingle Punks. Doucette earned a BA in History from the University of Michigan. 

Conrad Doucette on What You Learn Working at Fast Growing Startups

In Chapter 13 of 17 in his 2013 Capture Your Flag interview, musician and digital strategist Conrad Doucette answers "How Does Working at This Startup Compare and Contrast With the Startups That You've Worked With in the Past?" Over and over again in his startup job experiences, Doucette learns that startups will always lack the institutional memory and infrastructure of larger companies such as Proctor and Gamble. As a result, startups always need to be responsive and flexible to staff and solve these issues and problems spontaneously as they arise.

Conrad Doucette is a Brooklyn musician and the drummer for the band Takka Takka. He has performed with Bob Weir of the Grateful Dead, The National, Alina Simone, and many other leading acts. When not performing music, Doucette is the communications and brand director at music licensing and publishing startup Jingle Punks. Doucette earned a BA in History from the University of Michigan. 

Lauren Serota on What Gets Easier and What Gets Harder

In Chapter 4 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What is Getting Easier and What is Getting Harder in Your Life?" Serota notes the challenge of taking on management responsibilities after getting promoted from her hands-on interaction design and design research role to an associate creative director job. Specifically, she finds challenging to not do the work and instead to delegate the work and empower those doing it. After teaching design for three years and getting public speaking experience, she finds it easier to think on her feet and adapt to different situations.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD).

Lauren Serota on Teaching Students Design Thinking

In Chapter 16 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What Does It Mean to Teach Someone to Think Like a Designer?" Serota notes there is a nature versus nurture element of teaching students design thinking techniques. As a teacher, Serota tries to find student learning styles and adapt her teaching to those who grasp creative and design thinking and those who struggle to grasp them.

Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD).

Nina Godiwalla on Parenting Shifts for the Infant to Toddler Transition

In Chapter 4 of 18 in her 2013 Capture Your Flag interview, author and entrepreneur Nina Godiwalla answers "How Is Your Parenting Approach Changing as Your Children Grow From Infants Into Toddlers?" A mother of an infant and a toddler, Godiwalla shares how needs shift from physical to emotional as the child makes the infant to toddler transition. She learns negotiation - especially at bedtime - is not always rational and works through the mental challenges that come with it. Nina Godiwalla is an expert on diversity, leadership and women in the business world. She is CEO of Mindworks, which provides leadership, stress management, and diversity training to companies all over the world. She is also a bestselling author and public speaker. Godiwalla earned an MBA from Wharton, a MA from Dartmouth and a BBA from the University of Texas.

Transcript

Erik Michielsen: How is your parenting approach changing as your children grow from infants into toddlers?

Nina Godiwalla: Well, with infants, I feel like the challenges seemed to be less physical. You’re thinking with the newborn it’s the staying up all night, the physical exhaustion, the carrying them, the feeding them, meeting their basic physical needs is basically where I feel like it has been so much with the babies, and then with a toddler, I have a toddler now and I’m thinking a lot of it is these bizarre negotiations that make absolutely no sense to me.

So it’s just every time I say anything, there is a counter offer. So it’s like, “We’re going to read two books.” “No, three books.” “Okay, fine, we’re gonna read three books.” “No, one book.” “I don’t understand the negotiation here, you’ve lost me.” I mean and then I don’t even know how to approach it, it’s like this isn’t even rational, like how am I supposed to deal with this?

So I think it has been a lot more of a mental challenge and I joke about it. Sometimes, I said recently to my mother-in-law, I said, “Oh, I can’t wait sometimes until he’s 15,” and she said, “You think you have to stay up now, you think you have things you have to think about now, it will be much more complicated, negotiations you have when they’re 15,” and so I can’t even think beyond the toddler stage, but, for me, I just definitely see it will be a lot more trying emotionally. Right now there’s a lot of craziness and enjoyment. I mean I think of it as joy. People ask me with the second child, “What’s the adjustment?” A lot more crying and more laughing, but I think the crying outweighs the laughing, unfortunately. (laughs)

Nina Godiwalla on How Life Changes After Having a Second Child

In Chapter 5 of 18 in her 2013 Capture Your Flag interview, author and entrepreneur Nina Godiwalla answers "What Challenges Have You Faced Raising Two Young Children While Working Full Time?" Godwalla shares how having a second baby has significantly changed her social life. With the added responsibility at home, working mom Godiwalla and her husband realize that the reality of having a second child is that your social life, from date nights to seeing friends, will get constrained. Nina Godiwalla is an expert on diversity, leadership and women in the business world. She is CEO of Mindworks, which provides leadership, stress management, and diversity training to companies all over the world. She is also a bestselling author and public speaker. Godiwalla earned an MBA from Wharton, a MA from Dartmouth and a BBA from the University of Texas.

Transcript

Erik Michielsen: What challenges have you faced raising two young children while working full time?

Nina Godiwalla: I have to say what happened for us, what fell off the bottom is, where we are challenged is, with the second kid, especially, it cut off our social life a lot, it cut our social life significantly. So we used to have it to where, “Okay, I’ll take it. You go out tonight. I can go out with my friends later,” so we weren’t doing a lot of things together, because it’s usually, when we travel, we’re gone for work, so it doesn’t really justify we’re not gonna take a vacation, and we don’t leave our kids and go on a vacation together, but our time together, after the second child, has been cut significantly, just spending any time together alone, or going out and socializing.

We’re actually both fairly disciplined people, so we just see this as a situation, whereas I know a lot of other friends will say to me like, “Oh, you have to still socialize and do all sorts of things,” and I just, I do—I enjoy being with my kids, and, to me, I see it as, for the next couple of years, it will be this way, and even with my husband, when we’ve had our first kid, we said, “Oh, we’re gonna do a weekly date night,” a month, weeks later, and I thought, “Maybe we’ll do monthly,” we don’t do either.

Maybe it has only been a couple of years now, but it doesn’t bother me that much, and he has more of a kind of a discipline, logical mindset too where we both kind of see it as this is just it is what it is right now, and we’re not gonna, probably not spend a lot of time alone, it’s gonna be the four of us together and just deal with it, and we’re not gonna spend a lot of time with our friends, and when we do spend time with friends, it’s when we have the whole family together, and it’s just this chaotic—it’s they have their two or three other children, we have our two children—our conversation is so broken. You just started to say something, and then someone’s kid is screaming over, so it’s these broken conversations that there was no real in-depth conversation, but at the same time, it is what it is right now.

Erik Michielsen: Is that something where you have to just kind of feel out other couples and their kids and figure out, “Are we all okay in this environment here?”

Nina Godiwalla: I think other parents get it because they can’t have the conversation either. They are really trying. Before I had kids I was one of those unforgiving people where I really felt like, “Can they—?” I still remember it, I have a friend that I could hear her baby crying in the background, and I was thinking, and I’d be in the middle of telling her something, and I thought, “Can she just not leave the kid for a minute or two and let me finish talking or telling my story?” And it’s just interesting, as a parent now, I mean I see things so differently, like if I hear someone’s kid crying, I’m like, “I will talk to you later.” I just I don’t want you to have to try and listen to me and listen to the kid screaming at the same time.

My mindset is so different. Before, I was very harsh on parents, so I had a long way to come, and now I’m just incredibly forgiving. If I see somebody with like a kid on a plane, I try and let them know like a million times that whatever their child does is perfectly fine because I won’t fly with my children. I don’t bring my children on a plane, and everyone always makes fun of me because I fly, I’m flying for business and they’ll say, especially on the East Coast, like, “Do you really have children?” Because I fly here fairly frequently, but none of—and I have a lot of friends here, and they said, “I’ve never seen your children, like this is mysterious that you really have children.” “Oh my God, I don’t fly with my kids.” I mean that’s my—and so it’s that sort of I know what a challenge it is and I don’t even wanna go there. (laughs)

Yoav Gonen on Managing Changing Relationships in News Reporting

In Chapter 13 of 19 in his 2013 Capture Your Flag interview, New York City reporter Yoav Gonen answers "How Are You Learning to Work More Effectively With Different Personality Types?" In six years reporting on the "education beat", Gonen shares how turnover in the Department of Education - or DOE - has required him to adjust to working styles of new DOE employees. Working a job where communication is important, he finds relying too much on email over phone or face-to-face is not a good idea and is challenged by new DOE employees who prefer email over phone calls. Yoav Gonen is a reporter and City Hall Bureau Chief for the New York Post daily newspaper. Previously he spent nearly six years covering the education beat for the New York Post. Gonen earned a B.A. in English from the University of Michigan and a Masters in Journalism from New York University.

Yoav Gonen on Adapting When Things Go Differently Than Planned

In Chapter 16 of 19 in his 2013 Capture Your Flag interview, New York City reporter Yoav Gonen answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" Gonen shares how having a Plan B backup plan in place is very useful writing newspaper stories. In his education beat reporter job role, storylines shift and given deadline nature of work, Gonen uses a backup plan to make sure he has something for his editors even if the main story does not work out. Personally, Gonen shares how having a backup plan in place has been a bit more difficult, from not having an apartment purchase work out on time to having a prolonged recovery from an injury. He works on focusing efforts on things more in his control to manage life uncertainties. Yoav Gonen is a reporter and City Hall Bureau Chief for the New York Post daily newspaper. Previously he spent nearly six years covering the education beat for the New York Post. Gonen earned a B.A. in English from the University of Michigan and a Masters in Journalism from New York University.

Tricia Regan on Keeping Up With New Technology Working in Film

In Chapter 12 of 15 in her 2013 Capture Your Flag interview, filmmaker Tricia Regan answers "What New Challenges Are You Facing in Your Career?" Regan shares how a consistent challenge in her film and television career has been keeping up with new technology. She notes how filmmaking technology, from cameras to editing software, changes dramatically from film project to film project. She notes how this places into the marketplace for documentary films - films are less expensive to shoot but the market for documentary films is as competitive as ever. Tricia Regan is an Emmy Award-winning filmmaker known for writing, directing and producing documentary films, including the Emmy-winning "Autism: The Musical". She also has worked extensively in non-fiction television for A&E, ABC, FOX, Lifetime, MTV Networks and NBC. Regan earned a bachelors from Binghamton University and masters from New York University. 

Richard Moross on When to Buy a Company and Enter a New Market

In Chapter 6 of 14 in his 2013 Capture Your Flag interview, Moo.com CEO Richard Moross answers "What Experiences in the Past Year Have Most Influenced the Direction of Your Company?" Leading a growing business, Moross shares how acquiring flavors.me helped accelerate his company's expansion beyond physical products into digital products. The company acquisition leads to Moross hiring a chief product officer to translate the company investment into a committed digital product team. He notes how the digital market-entry strategy was shaped by internal discussions and why it is important to long-term company growth. Richard Moross is founder and CEO of award-winning online print business Moo.com. He is a member of Young Presidents Organization (YPO) and a board member at Ladbrokes PLC. Before Moo.com, Moross was a strategist at design firm Imagination. He graduated from the University of Sussex.

Richard Moross on Managing Growth as Company Nears 200 Employees

In Chapter 9 of 14 in his 2013 Capture Your Flag interview, Moo.com CEO Richard Moross answers "In Growing Moo, What Have Been the Headcount Milestones Where Things Changed the Most?" Moross reflects on how staff level milestones evolved the look and feel of his company. He notes important early milestones - 10, 20, 50, 100 - and what nearing 200 employees means for his company. At a technical level, it means more hierarchy and structure. At a personal level, it means Moross recognizes the reality that a progressively large global business will lose some of the intimacy you have in a small local business. Richard Moross is founder and CEO of award-winning online print business Moo.com. He is a member of Young Presidents Organization (YPO) and a board member at Ladbrokes PLC. Before Moo.com, Moross was a strategist at design firm Imagination. He graduated from the University of Sussex.

Ken Biberaj on Listening to Voter Concerns on the Campaign Trail

In Chapter 21 of 23 in his 2013 Capture Your Flag interview, New York City Council Candidate Ken Biberaj answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?" Biberaj learns that voters often need some space to air their grievances. By being polite and letting an individual vent, Biberaj is able to understand their concern better and try to address it if it is something he has the power to do.

Ken Biberaj is currently a 2013 Democratic Candidate for City Council in New York City. He is also a public relations executive for the Russian Tea Room restaurant at One Fifty Fifty Seven Corporation, a family business focused on real estate development, investment sales and retail leasing. Previously Biberaj was Florida Research Director for the Kerry-Edwards for President Campaign. Biberaj holds a JD from New York Law School, a Masters in Public Policy (MPP) from Harvard University Kennedy School of Government, and a BA in Political Science from American University. 

Slava Rubin on How to Translate Confidence into Effective Leadership

In Chapter 3 of 15 in his 2013 Capture Your Flag interview, Indiegogo CEO Slava Rubin answers "What Role Does Confidence Play in the Work That You Do?" To Rubin, a confident approach is fundamental to his leadership style. He learns early in life things are unpredictable and finds being decisive yet flexible a combination that helps translate his confidence into team confidence. Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.

Transcript: 

Erik Michielsen: What role does confidence play in the work that you do?

Slava Rubin: I think confidence is really important. It’s very easy to not be confident ‘cause there’s a lot of things that go wrong. And when you have employees, and when you have a team, they really rely on leadership, and a lot of leadership has to do with confidence. Often, one of the most important things you can do when deciding between two things is not pick one or the other, but rather make the decision, ‘cause the lack of decision is a decision in itself, usually associated with lack of confidence and can just create a stumble for the whole entire team. So it’s important to take action and deal with the consequences.

Erik Michielsen: Is that something that you’ve learned over time? Are you getting better at or is that something as a core skill you’ve kind of always had?

Slava Rubin: I think the idea of taking action without regret and dealing with the next step associated with it and constant iterating based on feedback is something quite core to, you know, the way I grew up.

Erik Michielsen: Yeah? Tell me more about that.

Slava Rubin: I would say that it has to do with you can’t always project what the future will look like. You know, my dad died when I was a kid, so you can’t just say, “Oh, this is what’s gonna happen in the future and that’s what I rely on.” You gotta be able to be a bit more nimble. And I think that feedback loops are tightening so much that you can get so much more information so much quicker that you don’t have to rely on having long projected answers or predictions, that you can just, you know, have a step forward, get some feedback, and then pivot or move around. Yeah, the idea of standing in place is a decision in itself, so just by moving in one direction or the other, you constantly get more feedback.

Slava Rubin on Empowering Leaders as Startup Grows to 60 Employees

In Chapter 9 of 15 in his 2013 Capture Your Flag interview, Indiegogo CEO Slava Rubin answers "What Leadership Skills Are Becoming More Relevant to You As Your Career Progresses?" Rubin shares how his startup, Indiegogo, has grown from 15 to 60 employees in the year between his 2012 Year 3 interview and this Year 4 interview. Rubin notes how it no longer is about individual work but rather empowering new leaders to make decisions in a supportive structure that uses relevant business processes. Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.

Transcript: 

Erik Michielsen: What leadership skills are becoming more relevant to you as your career progresses?

Slava Rubin: As a founder, it was all about just getting the work done, seeing a wall right in front of you and just like putting your head right through it. That was the core skill of being an entrepreneur. I think now we’ve grown in the last year since I last spoke to you, from about 15 employees to 60 employees. I really need to rely on my leadership team to do a lot more than managing and empower them to do a lot of the core decision making. It’s really about empowering my leaders, about listening whether it’s from my leadership team all the way down to the most junior person, and to try to suss out that information as to connecting the trends as to what’s going on, and it’s also about analyzing data in a good way that can make big decisions easier.

Erik Michielsen: And what does that look like when you’re 15 versus 60? 

Slava Rubin: I mean definitely the aura is changing in terms of what the structure looks like, but it’s also you need to set up systems and processes that are just more scalable and just escalation policies in place, so you can’t constantly be running around like a chicken with your head cut off on any decision, and we can’t have every decision go through one individual whether it’s the CEO or not. So we just need to really figure out, you know, how do you escalate decisions? To what level? When and why? How? And who do you empower? For what? How do you manage? And, yeah, just use a lot more data as part of the decision making.