Video Interviews — Capture Your Flag

Cultural Appreciation

Fabian Pfortmüller on Why to Take a Slow Approach to Travel

In Chapter 3 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "What Have You Found Most Rewarding About Traveling to New Places?" Pfortmüller notes how his travel philosophy has shifted from "visit as many sites as possible" to a more "slow travel" approach to staying in a foreign place and appreciating his daily surroundings. He compares traveling to India in his early twenties with a recent trip to Iran and how appreciating the little things can be so rewarding. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.

Fabian Pfortmüller on Advice for Hiring and Motivating Millennials

In Chapter 7 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "What Do You Believe Are the Keys to Understanding and Engaging the Millennial Generation?" As a millennial, Pfortmüller finds company culture and values fundamental to attracting and retaining millennial talent. A mission of social impact matters. Additionally a job structure that details specific, accountable goals with an open plan to get there works well. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.

Fabian Pfortmüller on Using Rituals to Strengthen Company Culture

In Chapter 13 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "What Steps Are You Taking to Maintain a Strong Company Culture in a Growing Business?" Pfortmüller shares how culture has become a top priority as Holstee has hired more employees. By using rituals, from weekly lunches to birthday days off to shoes off comfort rooms to a new office expressly designed for culture, Pfortmüller and his Holstee team look for small ways to make employee workdays better. He adds how this prioritization of company culture has translated into more focused hiring practices around cultural fit. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.

Michael Margolis on Building Culture at a Fast Growing Small Business

In Chapter 11 of 17 in his 2013 Capture Your Flag interview, educator and entrepreneur Michael Margolis answers "How Are Your Team Dynamics Changing as Your Company Completes More Creative Projects?" With a company that tripled in size in less than three months, CEO Margolis manages employee growth by investing in an intentional, transparent company culture. This sets clear employee expectations around priorities and values and helps Margolis do his best as a CEO to lead his team, earn their trust and respect, and provide coaching and guidance to help his team better serve its clients. Michael Margolis is founder and president of Get Storied, an education and publishing platform dedicated to teaching the world how to think in narrative. He earned a B.A. in Cultural Anthropology from Tufts University.

Michael Margolis on Creating Impact in a Corporate God Complex World

In Chapter 14 of 17 in his 2013 Capture Your Flag interview, educator and entrepreneur Michael Margolis answers "Do You Find That You Connect Well With Extremely Religious People?" Margolis shares how becoming more comfortable talking about issues of faith and spirituality has opened doors to discussing leadership and stewardship in a corporate God complex culture and economy. A corporate God complex is when businesses confuse money for God and how successful businesses must deal with trying to make a profit while trying to make the world a better place. Michael Margolis is founder and president of Get Storied, an education and publishing platform dedicated to teaching the world how to think in narrative. He earned a B.A. in Cultural Anthropology from Tufts University.

Tricia Regan on Taking Advantage of Living in New York City

In Chapter 1 of 15 in her 2013 Capture Your Flag interview, filmmaker Tricia Regan answers "How Do You Make the Most of Living in the City?" Born and raised in New York City, Regan finds living in the city electrifying. She embraces the activities around her and the social lifestyle that keeps her engaged with community and friends. Tricia Regan is an Emmy Award-winning filmmaker known for writing, directing and producing documentary films, including the Emmy-winning "Autism: The Musical". She also has worked extensively in non-fiction television for A&E, ABC, FOX, Lifetime, MTV Networks and NBC.

Tricia Regan on Learning Cultural Diversity Working in Film and TV

In Chapter 11 of 15 in her 2013 Capture Your Flag interview, filmmaker Tricia Regan answers "What Have You Found Most Rewarding About Traveling to New Places?" Making documentary films and shooting and producing television shows has given Regan the opportunity to travel around the world and deep into sub-cultures within regions and communities. She shares how going into different worlds, for example working on a murder investigation TV show where she filmed interviews with serial killers, has pushed her to be more accepting of differences in others. Tricia Regan is an Emmy Award-winning filmmaker known for writing, directing and producing documentary films, including the Emmy-winning "Autism: The Musical". She also has worked extensively in non-fiction television for A&E, ABC, FOX, Lifetime, MTV Networks and NBC. Regan earned a bachelors from Binghamton University and masters from New York University.

Richard Moross on How to Be a More Approachable Company Leader

In Chapter 8 of 14 in his 2013 Capture Your Flag interview, Moo.com CEO Richard Moross answers "What Does It Mean to Perform Under Pressure in the Work That You Do?" Moross notes how he faces a daily pressure of feeling like he needs to be everywhere at once. This is compounded by the business growing both in headcount as well as geographically. He realizes these facts mean he no longer can engage with employees as frequently as in the past and works to make sure he makes himself available and approachable to compensate. Richard Moross is founder and CEO of award-winning online print business Moo.com. He is a member of Young Presidents Organization (YPO) and a board member at Ladbrokes PLC. Before Moo.com, Moross was a strategist at design firm Imagination. He graduated from the University of Sussex.

Richard Moross on When to Make Management Skills a Hiring Priority

In Chapter 10 of 14 in his 2013 Capture Your Flag interview, Moo.com CEO Richard Moross answers "What Has It Been Like to Transition From Managing Specialists to Managing Managers?" Moross notes how growing a business to nearly 200 employees has necessitated hiring staff with management skillsets to manage day-to-day decisions and support employee development. Adding a management layer to his company allows him to transition into a role of setting standards, values, morals, ethics and aspirations while empowering his managers via process and goal setting structures. Richard Moross is founder and CEO of award-winning online print business Moo.com. He is a member of Young Presidents Organization (YPO) and a board member at Ladbrokes PLC. Before Moo.com, Moross was a strategist at design firm Imagination. He graduated from the University of Sussex.

Doug Jaeger on Making an Art Gallery for His Community

In Chapter 5 of 14 in his 2013 Capture Your Flag interview, creative director and brand marketer Doug Jaeger answers "What Have You Learned From Starting an Art Gallery in New York City?" Jaeger shares what he and his partner, Kristin Sloan, have learned from starting an art gallery in their Lower East Side New York City studio space. From working with artists to curating shows to bringing art to the community, Jaeger seeks ways to make art more approachable in ways that bring people together. Doug Jaeger is co-founder and creative director at JaegerSloan Inc. where he focuses on brand and experimental marketing for clients such as Squarespace, Samsung and PwC. He is an adjunct professor at New York's School of Visual Arts (SVA) and co-curator of JnrlStr. He graduated from Syracuse University.

Ken Biberaj on Learning Community Service From President Bill Clinton

In Chapter 18 of 23 in his 2013 Capture Your Flag interview, New York City Council Candidate Ken Biberaj answers "What Has Bill Clinton Taught You About How to Run a Better Political Campaign?" Biberaj shares why President Bill Clinton inspired his public service career and how learning from him before, during and after serving as an intern in his office has motivated him to do work that improves his community.

Ken Biberaj is currently a 2013 Democratic Candidate for City Council in New York City. He is also a public relations executive for the Russian Tea Room restaurant at One Fifty Fifty Seven Corporation, a family business focused on real estate development, investment sales and retail leasing. Previously Biberaj was Florida Research Director for the Kerry-Edwards for President Campaign. Biberaj holds a JD from New York Law School, a Masters in Public Policy (MPP) from Harvard University Kennedy School of Government, and a BA in Political Science from American University. 

Slava Rubin on How Core Values Help Create Company Culture

In Chapter 13 of 15 in his 2013 Capture Your Flag interview, Indiegogo CEO Slava Rubin answers "What Steps Are You Taking to Maintain a Strong Company Culture in a Growing Business?" Rubin shares why culture is important from the moment you start a company and how establishing core company values helped him and his co-founders craft a culture at Indiegogo. Referencing his 2013 SXSW talk "10 Myths of Entrepreneurship", Rubin notes how many entrepreneurs overlook culture when starting a business and why this is not a good idea. Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.

Transcript

Erik Michielsen: What steps are you taking to maintain a strong company culture in a growing business?

Slava Rubin: Culture is really important. As a matter of fact, I just gave a talk at South by Southwest where I gave the 10 myths of entrepreneurship, and one of them was that it’s okay to start thinking about culture later in the process, don’t think about culture to start. And I think we got very lucky or we were very smart that the two co-founders and I, Danae, Eric, and myself, thought about culture from the very beginning. Maybe not on day one, but when we were doing recruiting and making decisions we started arguing with our opinions. I’m like, “No, no, no. That’s not how we’re deciding. We’re deciding like this.” And we really need to ground where was the decision coming from. So what we did was we stepped back and we thought, “What are the values—?” Well, we’re sitting on top of which will help make these decisions, whether it’s recruiting, how we treat our customer, who we partner with, and how we move forward with initiatives. And we’ve come with a “face”, which is fearlessness, authenticity, collaboration, and empowerment. So building on top of these four values, we’re able to permeate all these other things. And it’s not something where you can just say once in training, on day one, and then they will just embody “face”. We have our quarterly all hands meeting where we pull together everybody and do a 2-day investment, every quarter, into our own company, and, you know, aligning ourselves around the vision, collaborating, and celebrating our own successes. We also make sure to have weekly meetings to talk about things and other ways to just permeate it throughout the company on a regular consistent basis, so I think culture is huge.

Clara Soh on Ways Korean Parents Help You Live the American Dream

In Chapter 1 of 20 in her 2013 Capture Your Flag interview, health economist Clara Soh answers "What Childhood Experiences Have Been Most Fundamental in Shaping Who You Are Today?" Soh shares how her Korean parents immigrated to the US to attend graduate school, met while studying and then married and started a family. Born in the US, Soh learns how the American education system offers more freedom of choice than what her parents had in Korea and takes full advantage of the opportunity in studies and career. Clara Soh is a health economist and Senior Director of Policy and Research at a pharmaceutical trade organization in Washington, DC. Previously, Soh held senior roles at Kaiser Permanente Center for Health Research (KPCHR) and Health Policy Research Northwest (HPRN). Soh earned her Masters of Public Administration (MPA) in Policy Analysis and Healthcare Public Finance from the NYU Wagner School and a BS in Molecular Biophysics and Biochemistry from Yale University.

Leslie Kerner on Moving Your Family From the City to the Suburbs

In Chapter 5 of 21 in her 2013 Capture Your Flag interview, education software company executive Leslie Kerner answers "What Factors Did You Consider in Your Decision to Relocate From the City to the Suburbs?" After starting a family in New York City, Kerner and her husband look to emulate their own childhoods and raise children in a house with a yard where they can play. They look at suburban options that provide that atmosphere along with manageable commute times and a diverse community and ultimately decide to move to New Jersey.

Leslie Kerner is Senior Vice President and General Manager for the Professional Services group at Amplify, a software and services company innovating K-12 education. She is responsible for building and managing training, professional development and consulting services for schools. Previously, Kerner worked as a management consultant at Deloitte & Touche. Kerner earned an MBA from the Duke University and a BA from Northwestern University.

Randall Metting on How to Create More Engaging Brand Experiences

In Chapter 9 of 10 in his 2013 Capture Your Flag interview, brand marketer Randall Metting answers "How Are You Learning to Create More Engaging Brand Experiences?" Metting how he has evolved his experiential marketing work from luxury experiences to localized experiences that bring the brand together with the best parts about a city or town. Randall Metting is a brand marketer working for Dulce Vida Spirits in Austin. Metting has built a career on helping companies and non-profits develop integrated marketing strategy and brand development programs. As "The Unofficial Mayor of Austin, Texas" Metting authors the randallmetting.com community blog. He is also an on-air radio personality for 93.3 KGSR radio in Austin. Metting earned a B.S. in Advertising from the University of Florida.

Chris Hinkle on How Working in Silicon Valley is Different Than Working in New York

In Chapter 3 of 10 in his 2013 Capture Your Flag interview, software engineer Chris Hinkle answers "How Has Working in Silicon Valley Reshaped What You Think is Possible in Your Career?" Relocating from New York City to Silicon Valley, Hinkle cuts past the "get rich quick" entrepreneur scene and finds a passionate generation of innovators working to make the world a better place. This contrasts with the more media industry-driven tech scene he experienced in New York City. Chris Hinkle is a senior software engineer working at Evernote in Silicon Valley. Previously, Hinkle worked at New York City digital agencies HUGE and R/GA in creative director and software engineering roles designing products and developing Internet mobile applications and websites.

Matt Curtis on Innovative Ways Cities Can Create Local Jobs

In Chapter 6 of 18 in his 2013 Capture Your Flag interview, HomeAway government relations director Matt Curtis answers "What Have You Learned About What Cities Can Do to Drive Innovation That Creates Jobs?" Curtis shares ways cities can find innovative ways to grow organically, or from within, and inorganically, or from the outside. Organically, it comes to municipal programming such as job training, small business support services, and strong education systems to grow and retain talent. Attracting talent - both individuals and companies - starts with creating a local city culture and community that attracts job seekers and job creators. Matt Curtis is the director of government relations at HomeAway Inc. Previously he was communications director for Austin mayors Lee Leffingwell and Will Wynn. He earned his bachelor's degree in radio, television and film from the University of North Texas.

What a Nonprofit Learns About Building University Partnerships

In Chapter 19 of 20 in her 2013 Capture Your Flag interview, social entrepreneur Courtney Spence answers "How Has Your Nonprofit Built Relationships With Universities and How is This Changing?" Experience teaches Spence to appreciate every university is different - from students to culture to community. When looking at a college campus partnership opportunity, Spence and her team focus on students first, then administration, then alumni as they scale university relationships. Social entrepreneur and storyteller Courtney Spence founded 501c3 nonprofit Students of the World (SOW) to shine a light on progress and celebrate the world's problem solvers. She is building a movement of next-generation storytellers and creative activists through the SOW program The Creative Activist Network. Spence is a graduate of Duke University.