How Sincere Actions Establish Trusting Relationships - Garren Katz

In Chapter 5 of 13 in his 2010 Capture Your Flag interview with host Erik Michielsen, executive and private life coach Garren Katz shares how actions and caring establish trusted relationships. He understands people can tell when you are sincere and when you are not. He places a priority on caring - emotional, intuitive, and intellectual - when building relationships. That care establishes the true trust. Garren is a graduate of Western Michigan University and coaches clients on areas such as entrepreneurship, relationships, and personal finances. Learn more about Garren at http://about.me/garrenkatz .

How to Travel Internationally and Engage Influencer Culture - Phil McKenzie

In Chapter 7 of 12 in his 2010 Capture Your Flag interview with host Erik Michielsen, media and publishing entrepreneur Phil McKenzie shares why international travel is fundamental to understanding influencer culture. Immersion into local activities, experiences, and communities shaping an influencer culture breaks down outsider perspectives formed via media. McKenzie uses Sex and the City and Law and Order as two examples outsiders use when trying to understand New York City life and culture.  Phil McKenzie graduated from Howard University and earned an MBA from the Duke University Fuqua School of Business.  Before starting FREE DMC and the Influencer Conference, McKenzie worked for eight years in sales and trading at Goldman Sachs.

Why Respect Matters to Small Business Success - Phil McKenzie

In Chapter 3 of 12 in his 2010 Capture Your Flag interview with host Erik Michielsen, media and publishing entrepreneur Phil McKenzie shares why respect matters in a small business environment. McKenzie notes relationships cannot work unless mutual respect exists across parties. He draws comparison to corporate organizational charts and their purpose to systematically define success. In entrepreneurial environments, McKenzie also believes structure is critical and works with partners to define roles and responsibilities in a way that are mindful, transparent, and sincere. The result is greater trust across the team and improved performance. Phil McKenzie graduated from Howard University and earned an MBA from the Duke University Fuqua School of Business. Before starting FREE DMC and the Influencer Conference, McKenzie worked for eight years in sales and trading at Goldman Sachs.

How to Manage Employee Frustration in a Down Economy - Brett Goldman

In Chapter 6 of 10 in his 2010 Capture Your Flag interview with host Erik Michielsen, real estate development executive Brett Goldman shares management techniques he applies when coaching his team through difficult, oft frustrating times. Goldman engages his team individually to better understand the frustration source and empathize. He then works with the team to develop innovative approaches to the business - in this case real estate development - to create new opportunities. Brett Goldman is a Real Estate Acquisitions Director at Triangle Equities - http://www.triangleequities.com/ - in New York City. Goldman holds a BA in General Studies from the University of Michigan - http://www.umich.edu/ - and a masters in real estate development from Columbia University's Graduate School of Architecture, Planning, and Preservation - http://www.arch.columbia.edu/ .

What are the Rules of Engagement Doing Business in China - Ramsey Pryor

In Chapter 19 of 22 of his 2010 Capture Your Flag interview with host Erik Michielsen, international Internet product management executive Ramsey Pryor shares lessons learned working in a Chinese business environment. Through experience working at a trade show and managing a team, Pryor identifies differences in both communication and management styles. Pryor learns how to establish respect and trust working with Chinese teammates, partners, and customers. To reduce his outsider status, Pryor prioritizes understanding his team's interests and background before getting to business. Pryor earned an MBA from the University of Navarra IESE Business School in Barcelona, Spain and a BA in Economics and Spanish from Northwestern University.

How Journalist Maintains Credibility When Interviewing Sources - Yoav Gonen

Yoav Gonen returns to Capture Your Flag to build upon his 2009 interview with a 2010 conversation with host Erik Michielsen. In Chapter 4 of 17, Gonen, a New York Post education reporter, shares how he maintains credibilty in his reporting role. He tries to be as open and forthcoming as possible when gathering information and interviewing sources. He finds there is an art to sharing information, however, to get a complete response from a source. Gonen earned his BA in English from the University of Michigan and his Masters in Journalism from New York University.

Courtney Spence on How Confidence in Fundraising Inspires Investors

In Chapter 14 of 15 of her 2010 Capture Your Flag interview, non-profit executive and Students of the World founder Courtney Spence answers "Why is it important to learn to ask for money for something you believe in?" Spence discusses how to improve confidence and results asking for charitable and donor contributions. A confident ask comes from a clear definition of purpose in why you do what you do. The experience asking for financing or contributions teaches a fund raiser the extent he or she values the cause or campaign. When conviction exists, the resulting confidence in the "ask" translates into a more responsive and engaged investor and donor base.

Transcript:

Erik Michielsen: Why is it important to learn to ask for money for something you believe in?

Courtney Spence: It’s important because you will most likely do that for the rest of your life in some way, shape or form and I think it’s something that people are not comfortable with initially, I mean very few people are like ‘Yes, I will go and ask people for money and that’s great’. No, I mean I think it’s something that makes people uncomfortable, it makes people embarrassed, it makes people shy… but that’s if you look at it as if you’re asking someone to, like I said, for charity or for a donation, asking someone to invest in something you believe in is a powerful thing for you because it teaches you how, how much, how important that issue is to you, it teaches you why you value what you value, it makes you take a step back and by like ‘why – if I’m going to put myself out there I’ve got to know why I’m putting myself out there’. I think it teaches you that, you know, when we talk to our students about raising money, because they do raise money for their percentage of their participation in the trip, so when we talk to our students we say ‘you know the more that you ask people to invest in what you’re doing the more people actually care and the impact that you can make will be greater because people are a part of what you’re doing. They’ll follow your blog, they’ll want to see your final video because they were a part of it’ so it sort of broadens your community in a sense because people are involved and engaged. So you have to look at it as it’s not just a donation or a hand out it’s just asking people to become a part of a community that believe in what you believe in and if you what you believe in is a good thing, I think that’s a good thing.

How Arkansas Showcases American Cultural Values - Andrew Hutson

In Chapter 8 of 16, environmental management expert and Wal-Mart corporate sustainability advisor Andrew Hutson talks about finding a newfound respect for American culture upon relocating from Washington DC to Arkansas. Between a genuine neighborly inquisitiveness and a slower, gentler pace, Hutson finds the move a refreshing reminder of what makes his country great.

How to Establish Trust When Making a First Impression - Slava Rubin

In Chapter 16 of 16 in his 2010 Capture Your Flag interview, IndieGoGo co-founder Slava Rubin answers "How Do You Build Trusting Relationships?" Rubin discusses why the first several seconds are critical when meeting someone and how he presents himself to create a lasting good impression.  Direct eye contact and an honest approach help Rubin lay a strong foundation whereupon he may build trust with someone over time.

Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.

Transcript:

Erik Michielsen:  How do you build trusting relationships?

Slava Rubin:   Well, the interesting thing is that they say that trust is established within the first seven seconds of interacting with somebody and then it takes at least thirty days to be able to change what that person perceived with the first seven seconds.  Which is like an amazing thing.  I try to do a lot of eye contact.  A lot of directness. A lot of honesty.  After that, it`s really hard to control what that person is going to think, but a lot of lead by example and try not to fake things or lie about stuff.

Pakistan Film Screening to Change World View on Autism - Tricia Regan

In Chapter 14 of 17 in her 2009 Capture Your Flag interview, filmmaker Tricia Regan aspires to change the world one person at a time and does so by simplifying story to elements - family, obstacles, respect - shared across cultures. On trips to Pakistan and Colombia to show her film the ideals remain constant: parents and their autistic children face obstacles, say no to limitations, and showcase love as a unifying human theme knowing no boundaries.

What Cooking a Meal Together Teaches You About Your Date - Scott Gold

In Chapter 6 of 17, Louisiana-raised author and food writer Scott Gold discusses how shared dining and cooking experiences open doors to understanding a date or significant other's behavior and personality.