How Customer Advocacy Impacts Marketing Strategy - Alan McNab
How Sales Skills Apply in Executive Coaching Career - Garren Katz
How Sincere Actions Establish Trusting Relationships - Garren Katz
What Makes a Good Business Partner - Jason Anello

Why Events Matter to Brand Marketing Strategy - Phil McKenzie
Why Respect Matters to Small Business Success - Phil McKenzie
Why Distinct Roles Matter Building a Business Partnership - Phil McKenzie
How to Be Successful in Sales by Building Trusting Relationships - Geoff Hamm

How to Convince Large Brands to Invest in Unproven Technology - Geoff Hamm

How Venture Capitalist Uses Finance Skills in Wildlife Conservation - Josep Oriol
Why to Hire Talent You Respect But Do Not Necessarily Understand - Steph Redlener
What Are Myths and Realities in a Reporter and Editor Relationship - Yoav Gonen
How Journalist Maintains Credibility When Interviewing Sources - Yoav Gonen
Why Managing International Project Teams Starts With Trust - Michael Olsen
Courtney Spence on How Curiosity and Listening Inform Successful Storytelling
In Chapter 6 of 15 of her 2010 Capture Your Flag interview, non-profit executive and Students of the World founder Courtney Spence answers "What have you learned about successful story telling through your nonprofit efforts?" Spence shares how listening and curiosity enable more successful storytelling. Spence has learned this over time creating her non-profit, Students of the World, that sends student documentary filmmakers abroad to work with Non-Governmental Organizations (NGOs) and the communities they serve across the globe. She highlights how both curiosity and listening provide individuals the space and security to open up and share their story.
Transcript:
Erik Michielsen: What have you learned about successful story telling through your nonprofit efforts?
Courtney Spence: I think the most important aspect to successful story telling comes from an honest and sincere sense of curiosity and from listening. I think a lot of times you read in books and you read articles and you go into a situation and you think you know the issue or you know the organization but we really tell our students to arm yourself with this knowledge but once you get to the ground and you meet the individuals that are dealing and facing these battles everyday, throw everything that you thought out the window and spend some time to just get to know the person, get to know where they live, get to know their families, really before you try and tell their story for them let them tell their own story and I think that that is hard to do in this day and age but I also think that when you find yourselves in these opportunities, particularly with the right individuals, they will open up so that you will be struck with the stories that come from them.
How to Contribute in a Parent-Teacher Association - Kyung Yoon
How to Establish Trust When Making a First Impression - Slava Rubin
In Chapter 16 of 16 in his 2010 Capture Your Flag interview, IndieGoGo co-founder Slava Rubin answers "How Do You Build Trusting Relationships?" Rubin discusses why the first several seconds are critical when meeting someone and how he presents himself to create a lasting good impression. Direct eye contact and an honest approach help Rubin lay a strong foundation whereupon he may build trust with someone over time.
Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.
Transcript:
Erik Michielsen: How do you build trusting relationships?
Slava Rubin: Well, the interesting thing is that they say that trust is established within the first seven seconds of interacting with somebody and then it takes at least thirty days to be able to change what that person perceived with the first seven seconds. Which is like an amazing thing. I try to do a lot of eye contact. A lot of directness. A lot of honesty. After that, it`s really hard to control what that person is going to think, but a lot of lead by example and try not to fake things or lie about stuff.